The new-age flyers demand to get what they paid for. They expect nothing less than impeccable customer service and a luxurious treatment. The modern, opinionated customers form a perception based on these interactions with airlines and then stick by it.
Cigniti has empowered 11 Global Airlines, 3 International Airports, 25 Travel & Hospitality partners, and 2 Aviation Digital Platforms to deliver exactly what their customers need. We accelerate the digital transformation journey of aviation businesses so that they can offer personalized assistance and support to their customers through multiple digital touch points. Our end-to-end Quality Assurance and Quality Engineering services, deep-domain expertise, dedicated Airline testing center of excellence, and proprietary IP-led sentiment analysis platform ensure that customers of our aviation clients form only positive perception of them.
Meet Nanda Padmaraju, SVP, Cigniti Technologies, and Cigniti’s Aviation Domain Experts at Booth No. 30 to
• Get a detailed walkthrough of Cigniti’s capabilities and testing expertise.
• Learn how Cigniti Enterprise Sentiment Analyzer (CESA) can provide you critical customer insights for building personalized flying experiences.
• Understand how exactly Cigniti can help you enhance the user experience, performance, and customer service quality.
We look forward to meet you at Booth 30. To register please click here