Steve Tan | VP & General Manager, EMEA/APAC
Airship

Steve Tan, VP & General Manager, EMEA/APAC, Airship

Steve Tan is Airship’s VP & General Manager, EMEA/APAC and is responsible for all post-sale customer relationships and the delivery of services across both regions. As part of Airship’s first London-based team, Steve built up a customer-centric success team over seven years that is known for its dedication to solving challenges and delivering value.Steve has over 20 years experience in the mobile industry, delivering mobile application solutions for the likes of Facebook, Sky, YouTube, BBC and Turner Broadcasting. Steve was also the Business Development Director of Mobility at OpenText, a market leader in Enterprise Information Management software and solutions.Steve holds a BSc in Computer Science from the University of York.

Appearances:



World Aviation Festival Day 1 @ 12:55

CX Panel: Why delivering the digital customer experience is more important now even more than it has been ever before?

  • Where are the new areas of customer friction or struggle across the digital and mobile experience?
  • How does the current aviation CX model react to the realities of today?
  • 2020-2021 allowed us to offer more flexibility than we could have ever imagined – will that flexibility remain in place as re-emerge as an industry?
  • How will end-to-end partnerships develop in areas such as mobility, loyalty, retail and payments to help boost the customer experience across the whole journey?
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:18 GMT

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