Sebastien Touraine | Head. Dynamic Offers
IATA

Sebastien Touraine, Head. Dynamic Offers, IATA

Sébastien Touraine drives industry transformation toward airlines retailing and leads dynamic offers activities at IATA. Past 10 years at IATA , he developed the vision of NDC during its inception phase and then launched the ONE Order program that will significantly streamline industry front and back-offices processes. He has prior experience in airline consulting and in Revenue Management and Pricing from Swiss International Airline. Sébastien holds a M. Sc. in Aeronautical Engineering from ENAC, Toulouse, France.

Appearances:



Rethinking Retail @ 15:45

Closing Keynote Panel: Delivering on the promise of Retailing, Dynamic Offers, NDC and the future of One Order?

·Has Covid been an accelerator towards a shift in direct distribution and what type of investments will we see post covid?·How has the relationship with GDS’s and Travel Agencies changed and how do these organisations fit within new airline retailing models?·What will airline retailing tech stacks look like in the next 5-10 years and how advanced and agile do we expect those developments to be?·After years of NDC implementation is there an appetite to adopt an even larger infrastructure overhaul such as One Order?·How can we be more dynamic in the way that we actually create products and personalise offers?·What are the challenges of combining RM, Digital, Distribution and Loyalty together to bring new offers to life?·How can we overcome industry distribution constraints to move to continuous pricing?·What can we do to drive the industry to move towards a more order centric approach to retailing?
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:18 GMT

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