Olga Morozova | Digital Corporate Solutions Manager
Luxair

Olga Morozova, Digital Corporate Solutions Manager, Luxair

Olga Morozova brings digital innovation to LuxairGroup. She is in charge for creating Luxair ancillary strategy and launching new profitable ancillary services and products, dedicated to improvement of customer digital experience, from booking to post-travel. She has a vision for LuxairGroup to become one of the most innovative companies in the Greater Region.

Olga previously worked at Amazon. She has brought to Luxair the best practices of Amazon’s customer-centric retailer approach and long-term profitable decision making.

Appearances:



World Aviation Festival Day 2 @ 14:30

Case Study: How Luxair have achieved digital excellence throughout the crisis in payments, ancillaries and self-service?

  • Launching vouchers as a new form of payment and increasing flexibility for your passengers
  • How can you use digital retailing techniques to incentivize your customers to rebook and select other destinations?
  • Unbundling and reshuffling to offer new ancillary products, improving search and enhancing self-service options
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:18 GMT
last published: 12/Nov/21 11:18 GMT

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