Juliana Rios | Chief Information and Digital Officer
LATAM Airlines

Juliana Rios, Chief Information and Digital Officer, LATAM Airlines

Juliana brings over 20 years of expertise in services and technology in finance
and airline industries. Her experience covers business transformation, M&A,
digitization, IT, and management of large-scale projects such as PSS
migration.

In her current role as Chief Digital and IT Officer she leads LATAM Airlines Digital
transformation efforts whilst maintaining the applications and infrastructure of the
company operating successfully.

Before joining LATAM Airlines in 2015, Juliana was a senior executive at Banco
Santander in Brazil heading the retail business strategy and customer
experience. She led integration programs in Brazil, Italy and the Netherlands.
Juliana holds a university diploma in business administration and a MBA in
corporate management from IBMEC, Brazil.

Juliana is Brazilian living in Chile with her husband and two kids, her personal
interests are travelling, cooking, crafting in general and playing time with her kids.


Appearances:



World Aviation Festival Day 2 @ 09:00

Keynote Address: After two years of being in survival mode how can we compete with digital experiences from other industries and keep up with future passenger expectations?

World Aviation Festival Day 2 @ 13:15

Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

last published: 20/May/22 11:56 GMT

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