Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.
Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and commercial performance while nurturing JetBlue’s unique culture and standing as one of the best places to work.
Prior to being named President & COO she served as JetBlue’s Executive Vice President, Customer Experience, responsible for Airport Operations, Customer Support, and Inflight Service. She served as Executive Vice President, Chief People Officer from 2010-2014, after serving as Vice President and Associate General Counsel and Director of Litigation and Regulatory Affairs. Geraghty has been with the New York-based airline since 2005.
Geraghty is a member of the board of the JetBlue Foundation and chairperson of the board of Concern Worldwide, an international not for profit. Before joining JetBlue, she was a partner at the law firm Holland & Knight.
She received her B.A. from the College of the Holy Cross, her master’s in international relations from Syracuse University’s Maxwell School of Citizenship and Public Affairs, and her J.D. from Syracuse University College of Law.