Henry Harteveldt | Travel Industry Analyst and Strategist
Atmosphere Research Group

Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

Named to the 2014 "Skift 30" list of travel industry movers and shakers.

Industry focus in airlines, lodging/hospitality, and cruise.

Advertising and marketing
Ancillary and core product development
Brand strategy and positioning
Consumer insights
Customer experience
Digital commerce strategy, including product retailing and merchandising
IATA NDC and ONE Order
Loyalty marketing
Network planning strategy (airline)
Strategic planning
Travel distribution

Appearances:



World Aviation Festival Summits @ 13:45

Keynote Address: Insights into what travellers want and expect from airlines?

Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Summits @ 14:55

Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Moderator: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
Aras Kubilay, Business Development Director, Hitit
Philip Saxholm, Product Director, Snowfall Travel
Tina Larson, Managing Director, Distribution, Sales Strategy & Alliances, Hawaiian Airlines
Justin Jovignot, Director, Commercial Strategy and Distribution, TAP Portugal
Susie Peterson, Senior Director Sales Operations, Southwest Airlines

World Aviation Festival Summits @ 16:55

Panel: The year of scaling NDC and getting One Order off the ground

Moderator: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
Catalina Nannig, Sales and Distribution Vicepresident, Avianca
Meir Hadassi-Turner, Chief Revenue Officer, 777 Travel
Ben Simmons, Vice President and Head of Regional Sales, Europe and Africa, IBS Software
Johannes Walter, Head of Channel Partners, Lufthansa Group

World Aviation Festival Day 1 @ 12:25

CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Interviewee: Thomas Ruckert, SVP & CIO, Lufthansa Group
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Day 1 @ 12:55

CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Moderator: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
Julio Toro Silva, Vice President And Chief Information Officer, Copa Airlines
Dee Waddell, Managing Partner, Global Industry Leader, Travel & Transportation Industries, IBM, IBM
Andy Lui, CIO, SkyTeam
Isabelle Droll, Chief Information Officer, TUI Aviation
Thomas Ruckert, SVP & CIO, Lufthansa Group

World Aviation Festival Day 1 @ 14:40

Interview: How the ecosystem needs to evolve to really get into modern airline retailing?

Interviewee: Tamur Goudarzi Pour, Chief Commercial Officer and Member of the Management Board, SWISS International Air Lines
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Day 1 @ 15:10

Distribution Panel: Has the power dynamic now fully shifted and are we finally moving towards a modern way of retailing where we can reap the benefits of NDC, multi-modal, AI/ML and also (eventually)

Moderator: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
Apurva Mathur, Vice President, Strategic Accounts, DataArt
David Gunnarsson, Chief Executive Officer, Dohop
Emanuel Ponzo Dieu, Chief Executive Officer, Vipper.com
Pieter Bootsma, Chief Strategy Officer, Air France - KLM
Tamur Goudarzi Pour, Chief Commercial Officer and Member of the Management Board, SWISS International Air Lines

World Aviation Festival Day 2 @ 09:55

Keynote Interview: What game-changing innovation can the global airline and travel industry expect to see over the coming months and years?

Interviewee: Andrew Wilcock, CRO, Accelya
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Day 2 @ 10:10

Keynote Interview: Transforming the Customer Journey at American Airlines.

Interviewee: Alison Taylor, Chief Customer Officer, American Airlines
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Day 2 @ 12:45

Interview: How Air Canada are creating joint digital experiences with marque brands

Interviewee: Mark Nasr, SVP Marketing, eCommerce, Products, Air Canada
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group

World Aviation Festival Day 2 @ 13:15

Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Moderator: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
Rogier Van Enk, SVP Customer Engagement, Finnair
Mark Nasr, SVP Marketing, eCommerce, Products, Air Canada
Kevin Clark, Chief Executive Officer, Bluebox Ltd
Kevin Macfarland, Managing Director, Digital Platforms + UX, American Airlines
Juliana Rios, Chief Information and Digital Officer, LATAM airlines
Robert Mulet, eCommerce and Ancillaries Director, Avianca

World Aviation Festival Day 2 @ 14:00

Keynote Interview: Seeing the world differently: people, purpose, planet

Interviewee: Shai Weiss, Chief Executive Officer, Virgin Atlantic Airways
Interviewer: Henry Harteveldt, Travel Industry Analyst and Strategist, Atmosphere Research Group
last published: 12/Sep/22 16:35 GMT

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