Ersin İnankul | Chief Digital and Commercial Officer
İstanbul Grand Airport

Ersin İnankul, Chief Digital and Commercial Officer, İstanbul Grand Airport

İnankul started his career in 1998 and has worked as a Project Manager and Consultant in the fields of Airport Systems, Telecommunication, Complex System Integration, and Process Optimization. Upon joining the TAV group in 2005, he continued his professional activities as IT Project Manager of two airports in Georgia. Between the years of 2007 and 2010, he served as IT and Integration Project Manager of two airports in North Africa. İnankul subsequently took office as Infrastructure Manager in TAV Information Technologies and advanced in his career to be the Deputy General Manager of his company. He served as CIO of IGA Construction Group who is constructing the world's biggest airport at Istanbul to manage all IT packages from 2015 to 2018. He is currently working as Chief Digital and Commercial officer at IGA group responsible for Commercial development, retail management, Customer experience, Duty free and F&B operations, and all new digital services improvement. Ersin is now focusing on developing a new digital strategy for commercial activities at Istanbul airport to understand deep and detailed view of customer behavior across all channels. He is developing a unique open commercial platform for technology enabled collaboration with all related parties to enhance the services they offer and improve passenger experience. His main goal is to bring technology and commerce together for an effective operation and enhanced passenger experience.

Appearances:



World Aviation Festival Day 1 @ 14:40

Istanbul Airport Presentation: Enabling a wider world of data exchange, including collaboration between airlines and airports, with the aim of stimulating commercial activities

World Aviation Festival Day 1 @ 15:25

Panel: Overcoming siloed data to optimise data usage across the industry

last published: 20/May/22 11:56 GMT

back to speakers