Daan van den Oever and his team are building up the machine learn foundations for KLM operations. To use as a strong tool to solve its business problems and challenges. After corona hit the team shrunk to only 2 Data Scientist, but a new journey has begun going towards a critical mass of Data Scientist & Engineers again. How do you scale AI/ML? Think of team/recruitment, culture, team development/structure, product portfolio, tech stack, Way of working, discovery etc. Especially for aviation operations, successfully productionalizing ML models comes with extra challenges.