Anthony Woodman | Vice President Customer Journeys and Reward
Virgin Atlantic Airways

Anthony Woodman, Vice President Customer Journeys and Reward, Virgin Atlantic Airways

As Vice President Customer Journeys and Reward, Anthony is responsible for creating amazing experiences and end-to-end journeys for Virgin Atlantic?s customers, in line with the company?s  brand promise and vision to be the most loved travel company. Since joining Virgin Atlantic in 2016, Anthony has experience in a variety of roles, previously as Vice President Customer Loyalty and before that Head of Alliances, as well as supporting on a range of projects during Virgin Atlantic?s solvent recapitalisation. Previously, Anthony began his career in management consulting at the Boston Consulting Group in London, working across a range of sectors especially Retail and Private Equity. Anthony graduated from the University of Cambridge having read History and Philosophy of Science whilst a choral scholar in Trinity College Choir.

Appearances:



World Aviation Festival Day 1 @ 12:55

Panel: How can airlines tranform themselves into more lifestyle oriented programs with a wider range of non-air earn and burn opportunities?

  • How can we crack the elusive millenial and Gen Z segment and what drives loyalty in these segments?
  • Understanding how we can rethink coalition loyalty and what is the future of end-to-end loyalty?
  • How can we create a supply chain and partnership ecosystem that has the ability to react more frequently by delivering dynamic loyalty models that better suit todays customers?
  • What doe the increase in sustainability awareness from passengers mean for our loyalty offering and how do we balance sustainability with loyalty?
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:18 GMT

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