Anne Rigail | Chief Executive Officer
Air France

Anne Rigail, Chief Executive Officer, Air France

A graduate of the Mines Paris Tech, Anne Rigail joined Air Inter in 1991. In 1996, she was appointed in charge of Air France customer services at Paris-Orly. In 1999, she became director of passenger and baggage connections at the Paris-Charles de Gaulle hub, and subsequently head of customer and baggage products for Ground Operations. In 2005, she was appointed to create the Paris-CDG hub operations control centre. She became VP Ground Operations at Paris-Charles de Gaulle in 2009 . In 2013 she became EVP In-flight Services, in charge of Cabin Crew and in 2017 was appointed EVP Customer.

Anne Rigail was appointed CEO of Air France on December 12, 2018. 

Appearances:



World Aviation Festival - 6th September @ 08:50

Keynote Interview: Anne Rigail, CEO, Air France

New Air France CEO Anne Rigail sits down with Bloomberg’s Anna Edwards to discuss how she is taking a new approach to rebuilding the Air France brand and making the business highly competitive in a digital age. She will also explore her approach to getting the balance right in the group, utilising both premium and low-cost offerings effectively. Also find out exclusively about the latest Air France passenger experience initiatives in this keynote interview.

World Aviation Festival - 6th September @ 09:40

Keynote Panel: How is digital, shifting passenger behaviours and transformative technologies disrupting the existing airline ecosystem?

  • Is the “Amazon of Travel” an unachievable myth and can airlines create an intelligent digital mesh of products and services that meet modern passengers needs?
  • Will the airlines dream of transforming themselves into digital mobility brands become a reality?
  • Is the industry lagging behind consumer adoption of technology and what is the future of conversational interfaces when it comes to sales and service?
  • What types of product differentiation should we expect to see through future airline retailing channels?
  • When will the big tech giants disrupt the distribution landscape and will they succeed in taking over the entire value chain in the next decade?
last published: 20/May/19 12:35 GMT

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