Alison Taylor | Senior Vice President Of Global Sales And Distribution
American Airlines

Alison Taylor, Senior Vice President Of Global Sales And Distribution, American Airlines

Alison Taylor is Senior Vice President of Global Sales and Distribution at American Airlines, the largest airline in the world. She leads a team of more than 1,000 associates to sell the American Airlines product and experience, by building strategic relationships with corporate and group customers, travel management companies, online travel agencies and travel partners. She is an expert in developing sales strategy, and leading teams to compete and succeed. 

Alison also leads the airline's distribution strategy, ensuring American Airlines offers value-added booking options across all channels customers utilize to access the airline's products and services. Her team continues to develop industry-leading capabilities and pioneer new business models to meet corporate agency needs: this includes managing relationships with Global Distribution Systems, metasearch engines, online travel agencies, and the company's data commercialization efforts.


World Aviation Festival - 5th September @ 14:40

American Airlines Case Study: Leading the distribution charge in North America

  • How AA has invested heavily in digital distribution and worked with partners to enable a more targeted product for different market segments
  • Refining, defining and shaping a brand and products that suit every traveller profile
  • Staying front and centre of the latest technology developments – Voice, Wi-Fi, Passport Scanning, Baggage Tracking and Dynamic Reaccomodation

World Aviation Festival - 5th September @ 15:25

PANEL DISCUSSION: Airline distribution in 2030 – Gravitating towards airlines, intermediaries or tech giants?

  • Will the power eventually shift from existing travel players to global tech giants?
  • Can NDC and One Order standards shake up the industry and achieve mass adoption by 2025?
  • What will be the challenges of implementing One Order and is this something that will affect your distribution strategy in the near future?
  • How will the role of GDSs evolve and will the OTA/Metasearch/GDS apocalypse become a reality?
  • Will the current ecosystem adapt to include new technologies and user behaviours such as voice search, virtual assistants and instant messaging services?
  • What is the potential for blockchain technology to disrupt airline distribution?
last published: 16/Aug/19 08:35 GMT

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