MPASS designs and delivers effective digital innovative business solutions in the area of engagement and loyalty programs, CRM, optimization of promotional campaigns and personalization in digital marketing, customized to the specific needs of its business clients.

Through our

platforms we manage >12,000,000

end-users for our valuable clients,

provide and customize the following business solutions:

·        AIRMessenger

Chatbot Management Platform helps aviation industry to deliver enhanced

and personalized passengers’ experience. The platform, validated by Athens

International Airport, uses social media to minimize customer service costs and

maximize the value of marketing campaigns via free texts dialogs or predefined

customer journey. Learn more:

·        Fideli.Be

engagement & couponing platform that manages interactive

campaigns for rewards, lotteries, gifts and discounts on various touch points. The platform has been used to boost purchases

on concessionaires within airports.

·        Interactive

info-kiosks & content management, a turn-key solution for fast

deployment of interactive applications for check-in, printing boarding passes

and other digital services.

·        AR

wayfinding to help passengers when navigating to gates. Via

their handset’s camera, passengers view AR directions and receive promotional


·        B2B

E-shops, tailored made to automate purchasing procedures on airports

when offering various services and goods to internal B2B customers (airlines,

concessionaires, etc).

·        Fideli.Be

Omnichannel Marketing Platform with optimization and automated

campaign management modules, for achieving the highest communication impact and

meet targeted ROIs.

·        Gamification

Platform to engage, entertain and educate passengers on airports.

·        CRM,

Loyalty & Reward Platform, for achieving passengers

engagement to shops, brands and services.

·        IoT

platforms to merge digital and physical shops and boost impulse reactions.

·         Proximity & Geosocial Marketing, to optimize notifications based on passengers location.