MPASS designs and delivers effective digital innovative business solutions in the area of engagement and loyalty programs, CRM, optimization of promotional campaigns and personalization in digital marketing, customized to the specific needs of its business clients. Through our platforms we manage >12,000,000 end-users for our valuable clients, provide and customize the following business solutions: · AIRMessenger Chatbot Management Platform helps aviation industry to deliver enhanced and personalized passengers? experience. The platform, validated by Athens International Airport, uses social media to minimize customer service costs and maximize the value of marketing campaigns via free texts dialogs or predefined customer journey. Learn more: https://airmessenger.ai/ · Fideli.Be engagement & couponing platform that manages interactive campaigns for rewards, lotteries, gifts and discounts on various touch points. The platform has been used to boost purchases on concessionaires within airports. · Interactive info-kiosks & content management, a turn-key solution for fast deployment of interactive applications for check-in, printing boarding passes and other digital services. · AR wayfinding to help passengers when navigating to gates. Via their handset?s camera, passengers view AR directions and receive promotional messages. · B2B E-shops, tailored made to automate purchasing procedures on airports when offering various services and goods to internal B2B customers (airlines, concessionaires, etc). · Fideli.Be Omnichannel Marketing Platform with optimization and automated campaign management modules, for achieving the highest communication impact and meet targeted ROIs. · Gamification Platform to engage, entertain and educate passengers on airports. · CRM, Loyalty & Reward Platform , for achieving passengers engagement to shops, brands and services. · IoT platforms to merge digital and physical shops and boost impulse reactions . · Proximity & Geosocial Marketing , to optimize notifications based on passengers location.