Flightbuddy is an integrated communications platform in the cloud that automatically, semi automatically or manually issues notifications and alerts to passengers when delays, cancellations or other significant events occur. By integrating with the flight management systems real time accurate information is delivered to the passenger, ground and air crew.
Flightbuddy™ doesn’t just inform passengers with timely accurate disruption information. Ground handling, air and cabin crew and the team in flight operations need to be armed with the same information to coordinate and avoid conflicting messages. Using SMS, Email and mobile dashboards, the whole team is equipped with accurate delay information ‘in the hand’ allowing them to organise, react and serve the passenger seamlessly.
Improve brand loyalty by reducing passenger stress, use less staff to manage flight disruptions, protect the airline against potential EU261 fines and help airport duty managers prepare by alerting them of flight status changes in advance of the passengers.