Smart Flight Solution is a service platform that helps Airlines control and manage disruption flows when they occur by issuing benefits that passengers are entitled to receive due to regulation. Smart Flight Solution handles food vouchers, transportation requests, and hotel reservations. Keep a better track of who obtained and used the benefits. Moreover, it creates KPIs for groundfloor staff to follow the solving process and increase the visibility of vendors relationship. Keep track at all times, increase customer satisfaction by delivering a self-service solution, and reduce the total cost of operation.