World Low Cost Airlines Congress


New routes, new revenues and new customers for low cost carriers


The 15th annual World Low Cost Airlines Congress is the world’s leading event for CEOs and Heads of Marketing, Distribution and Route Development for the world’s low cost low fare carriers. In 2018 we will invite the CEO of every low-cost airline in the world to share ideas on how to develop and grow their business. From new routes, to new revenues to new customers.

In 2018 we will welcome over 150 exhibitors and a premium speaker faculty to attract an audience of up to 800 airline executives. If you sell solutions and technology to help LCCs cut costs, grow revenue or secure more market share then you need to be here.


Speakers Include

Robin Hayes, President and CEO, JetBlue

Robin Hayes

John Rodgerson, CEO, Azul Brazilian Airlines

John Rodgerson
Azul Brazilian Airlines

Jozsef Varadi, CEO, Wizz Air

Martin Gauss 
Chief Eexecutive Officer
Air Baltic

Skuli Mogensen, CEO, Wow Air

Skuli Mogensen
Wow Air

Johan Lundgren CEO easyJet

Johan Lundgren

Mehmet Nane CEO Pegasus Airlines

Kenny Jacobs 

Thorsten Dirks Board Member Lufthansa

Con Korfiatis 
Chief Executive Officer

Juliandra Nurtjahjo President & CEO Citilink Indonesia

Juliandra Nurtjahjo
President & CEO
Citilink Indonesia



DAY 1  |  DAY 2

World Low Cost Airlines Congress, Thursday 6 September 2018




Panel discussion

Join us to explore the future of start-up engagement and investment in the industry with leading investors and airlines

  • Who are the latest successes of corporate start-up engagements in our industry?
  • What should airlines tech focus on for the future of their business?
  • How can airlines and other aerospace companies work with start-ups? should everyone invest? should everyone have innovation teams?
  • How to stay ahead of the pack?
  • What are the biggest barriers of innovation today for our industry?
  • Is competition conducive to innovation in our industry?
  • What is the power of partnerships and co-investments in the start-up ecosystem?


Johan Lundgren

Keynote Interview: Johan Lundgren, CEO, easyJet

New easyJet CEO Johan Lundgren joins us to talk about easyJet worldwide and look at how one of Europe’s largest airlines is using innovative solutions to expands their reach into all segments. He will also be exploring the evolution of the LCC business model in Europe and discussing the current competition and consolidation in the market.
Robin Hayes

Keynote Interview: Robin Hayes, President and CEO, JetBlue

Robin sits down with Guy Johnson to discuss the future prospect of JetBlue’s European expansion. They will also examine the consolidation in the US market and look at how much further it can go? Guy will also ask him about their beloved brand and how they continue to inspire customers and their staff to drive a better experience. Also find out more about how they’re launching corporate technology ventures to stay ahead of the curve.
Hernán Rincón

Keynote Interview: Hernan Rincon, CEO, Avianca

Avianca’s innovative CEO is a former Microsoft executive, he is leading the airlines transformation by becoming more digitally-orientated rather than just aviation focused. In short Hernan wants to transform Avianca into a “digital company that flies planes”. He chats to Guy Johnson to talk about how they are looking to become more sophisticated, analytics-driven and how they plan to use digital and mobile apps to provide the passenger with a better experience.
Panel discussion

Keynote CEO Panel: Following their interviews, our keynote speakers will join a panel discussion, where they will debate some of the biggest challenges facing the industry

  • How can the aviation industry cope with the rapid changes that digital technology brings and how are airline CEOs prioritising digital and mobile only tools and applications?
  • What is the next step for the consolidation in the European market, are low cost carriers still the core innovators in a dramatically changing industry?
  • Passenger connectivity is continually growing, how can we use this to best serve our customers and deliver a more seamless end-to-end experience?
  • What impact will low-cost long-haul travel have on the future of global competition and will we see new feeder partnerships develop?
  • What does the next generation travel experience look like?
Dee Waddell

Innovation Keynote: Know Your Innovation ABCs: AI, Blockchain, Cloud

  • How are these technologies advancing the airline industry in a tangible way?
  • What successes do they drive?
  • What's next for their impact in the coming months?

Networking refreshment break in the exhibition hall

round tables

Technology & Strategy Roundtables

With rising passenger expectations and rapidly-changing technology, how can we as an industry evolve to meet these challenges? Our roundtables are hosted by senior level topic specialists. Participants are asked to introduce themselves to the table, and then as a group, they brainstorm and produce their suggestions on what technology would work best for them. After 30 minutes, there is one rotation, so participants can join two tables during the session.
Airline Holidays – just another ancillary product tick-in the box, or a longer-term strategic play to drive more direct business?
Jon French

Jon French, Business Development Director, Global Airline Solutions, Hotelbeds Group

Are airlines keeping up with the Uber, Netflix, Amazon’s of the world? Join us to discuss what it means to create a truly single view of the customer to create loyalty and unlock value.
Spencer Wilcox

Spencer Wilcox, Strategic Value Consultant, Domo

Artificial Intelligence. Are you getting the most out of it?
Sergio Sánchez González

Sergio Sánchez González, Industry Business Development Associate (EMEA TTL), Salesforce

Big Data, Machine Learning, and Artificial Intelligence – are these just buzz words or will they empower to the next generation of retailing?
Pramod Jain

Pramod Jain, Vice President of Marketing and Solutions Management, Sabre

CX is the new black! How to create better customer experience and monetise service products by focusing on users and their needs?
Ville Osterlund

Ville Osterlund, SVP Customer Insight, Digitalist Group And Network

Empowering the passenger with customer - centric strategy
Jan Richards

Jan Richards, Head of Insights And Planning At Dublin Airport Authority, Dublin Airport

EU261 Best Practices: What are the best strategies to handle delayed passengers and cancelled flights and is there a right way to respond to EU261?
Oliver Bradburne

Oliver Bradburne, Account handler, Aerospace, JLT Specialty Limited

From complaints to compliments and better cost control, is IROPS logistics automation the answer?
Viktoriya Soubra

Viktoriya Soubra, Commercial Manager, Travelliance Global

How can airlines be confident that inflight connectivity will deliver a positive return?
Frederik Van Essen

Frederik Van Essen, SVP, Market and Business Development, Inmarsat Aviation

How can airlines both increase incremental revenue and driver greater NPS?
Fenn Bailey

Fenn Bailey, Chief Technology Officer, Volantio Inc.

How can IFC deliver on truly cloud-scaled user experiences?
Henning Horst

Henning Horst, Senior Manager, Sales Aeronautical EMEA, SES Networks

How can we transform the IoT buzzword into a genuine revenue booster for airlines and airports?
Ralf Kodritsch

Ralf Kodritsch, Director Segment Manager RAIN RFID Solutions, NXP Semiconductors

How do we secure our data in fast changing IT-Architectures?
Thorsten Deutrich

Thorsten Deutrich, Vice President of Sales, GlobalDots

How the Industrial Internet can help you drive greater asset productivity and improve flight efficiency?
Adam Ward

Adam Ward, Director, Digital Sales Europe, GE Aviation

How to build a world class airline through digital innovation
Martin Ward

Martin Ward, Senior Director of Customer Experience (CX) software business, Oracle

How to build loyalty during disruption?
Al Tredinnick

Al Tredinnick, BDM, 15below

Invasion of the Account Snatchers: How can airlines keep loyalty programs safe in the age of data breaches
Kevin Lee

Kevin Lee, Trust & Safety Architect, Sift Science

Modernising your airline: What would your RM world look like without Fare Families and RBD’s?
Alexander Mans

Alexander Mans, Co-Founder & Chief Technology Officer, FLYR

Next gen retail: Data driven insights to drive increases in ancilliary sales.
Dee Waddell

Dee Waddell, Global Managing Director, Travel & Transportation, IBM

Now that nearly half (43%) of all available seat miles (ASM) worldwide offer at least a chance of Wi-Fi what are the connectivity requirements and best practices that the industry should be offering airlines and their passengers?
Jon Norris

Jon Norris, Senior Director - Marketing, Panasonic Avionics

Offer transformation - what it is really? It's time to stop tinkering with legacy processes and embrace the wholesale transformation of the airline offer. But what does offer transformation mean and what are the real-world applications?
Jim Davidson

Jim Davidson, President and Chief Executive Officer, Farelogix

Offers, Merchandising, Orders - How to play nice together and win?
Andrew Hurst

Andrew Hurst, CTO, 2e Systems

Partnering around biometrics and other technology to enhance the passenger experience beyond the airport
Shrinking the world – how airlines can make sure fraud doesn’t hinder international expansion
Gabrielle Kobrin

Gabrielle Kobrin, Airline Fraud Specialist, Riskified

What’s the next big innovation in ancillary merchandising?
Mark Brown

Mark Brown, Vice President Sales & Client Accounts EMEA, Fusion

Why Heathrow and Gatwick are joining forces to create a blockchain for operational excellence
Abhi Chacko

Abhi Chacko, Head Of I.T.Commercial And Innovation, Gatwick Airport


Panel discussion
World Low Cost Airlines Congress

The evolution of the LCC business model: How far can the convergence between LCCs and FSCs stretch before all models look the same?

  • What is the next step in LCC evolution beyond long haul and feeder traffic partnerships?
  • How is the LCC long haul market affecting the pricing strategies of flag carriers?
  • Are there any traditional LCCs left in established markets?
  • To what extent can LCCs compete for business travellers with FSCs?
  • How is digital technology helping LCCs differentiate their products?
József Váradi, Chief Executive Officer, Wizz Air

Networking lunch in the exhibition hall


Erik-Jan Gelink
World Low Cost Airlines Congress

Innovator Keynote: How Transavia aims to become to the most innovative airlines in Europe by implementing a new role based, non-hierarchical way of working inspired by agile scrums & lean-start-ups

  • The external environment is changing rapidly, how can we adapt and be more flexible and keep up with passenger demands?
  • How can you combine cost leadership and digital innovation to help differentiate your products and compete effectively?
  • What are the results from most recent trials and experiments with chatbots, flight search and blockchain technology?
Bobby Healy
World Low Cost Airlines Congress

The future of travel technology: 2030 - What will the Travel Digital Ecosystem look like; and the opportunities it presents

Conversational commerceo China is way ahead of the West. EU has been leapfrogged by Asia on mobile.o Phone operators must take part of the blame but so too does Govt.o weChat for conversational commerce and support.Artificial Intelligenceo Practical implementation of bot answering emailso Introduce Alexa ; The difficulty with speech and text to speech has been solved in the last couple of years and now a far better input device than a keyboard.China as the new world tech leader. What can we learn?
Surain  Adyanthaya
World Low Cost Airlines Congress

Artificial Intelligence: How airlines are transforming offer optimization & revenue management with AI

    irline industry is fraught with endless applications and claims about Artificial Intelligence and cognitive technologies, as they look to transform how they manage revenue and create and distribute offers. The biggest question they must evaluate is this: Are all AI technologies the same and do they deliver the same value?
  • How can airlines augment pricing and revenue management strategies with AI – and how do evaluate the technologies that deliver strategic value?
  • How does AI transform offer creation and dynamic packaging to create more personalized offers that increase consumer satisfaction and increase conversions?
  • How is AI used to day to better understand a customer’s willingness to pay and bring dynamic pricing to life?
Panel discussion
World Low Cost Airlines Congress

Competition and pricing - How can LCCs combine digital tech and smart pricing techniques to differentiate their products & deliver value to mobile natives?

  • What is stopping our ability to collect and wield customer data needed to optimise total revenue?
  • Why is it so hard to manage both prices and inventory in real-time?
  • Using AI to capture relevant information that will help us make better business decisions
  • Personalised ancillaries: Where are airlines missing the mark on personalisation?
  • How can machine learning help close direct sales?
  • Introducing smarter dynamics and analytics into your pricing structure to support profitable growth

Afternoon refreshment break and exhibition viewing


Panel discussion

Dragons Den

We have partnered with some of the best airline innovation hubs and accelerators from around the world to solve the everyday problems that the aviation industry faces.Some of the very best organisations that have emerged from our research will give a 3-minute pitch on stage to you the audience and to or carefully selected judging panel of some of the industry’s most informed executives.Join us to see how we as an industry can innovate through collaborating with start-ups to meet the needs of our passengers
last published: 17/Aug/18 11:45

World Low Cost Airlines Congress, Friday 7 September 2018


Conference doors open

Avi Golan

Air New Zealand and JetBlue Tech Ventures special announcement

Leveraging the Travel Tech startup ecosystem to prepare the travel industry for the future. Learn how an emerging international aviation collaboration program taps into the fast growing startup community to define the future of air travel.

Future Technology, digital revolution, passenger behaviours and distribution

Henry Harteveldt

Chairman’s opening remarks

Sir Tim Clark

Industry game changer Interview: Sir Tim Clark, President, Emirates

Industry legend Sir Tim sits down with Henry Harteveldt to discuss:
    How is the airline industry adapting to rapidly changing passenger behaviours and what kind of technological decisions should we be making to stay ahead of the curve?Embracing the revolution and understanding the next wave of big changes – Windowless planes, AI, biometrics, blockchain and hyper personalisationThe future of global distribution systems: How Emirates plans to remove digital intermediaries and take control of its offering
Linda Jojo

How United’s technological innovations exemplify the convergence of man and machine, the path to autonomous mobility and global connectivity.

  • Autonomous trends among the aviation landscape in particular – and how technology, innovation and data are transforming both customer service and key hub economies.
  • The tools and applications that are shifting the airline industry as employees and customers gain greater control of the travel experience, especially within a connected world.
  • How the right technology can help companies connect people and provide the best possible customer experience.
Campbell Wilson

Keynote presentation: Marrying service with digital leadership

  • Equipping the world’s most awarded airline for the digital age
  • Understanding the importance of balancing technology, people and mindset
  • What have been the key challenges, successes and learnings?
Panel discussion

What will be the key digital disruptions in the next 5 years and how will blockchain, AI, Machines Learning, data, Wi-Fi and intelligent retailing help shape the future of the industry?

  • What are the key potential touchpoints for artificial intelligence and how much of a priority will AI applications be for the airline industry by 2019?
  • Will blockchain live up to the hype and be the panacea for data exchange that the airline industry desperately needs?
  • Intelligent retailers – How can airlines start to become smarter with their offers and use digital to differentiate products and services?
  • What will the next generation of in In-flight connectivity and on-board entertainment services and products look like?
  • How can airlines effectively transition into digital companies that fly planes?
Panel discussion

Networking refreshment break and exhibition viewing


John Rodgerson
World Low Cost Airlines Congress

Keynote Interview: John Rodgerson, CEO, Azul Airlines

Azul CEO John Rodgerson steps into the hot seat with John Strickland to discuss:
  • Creating a fast growing LCC that defies the national economy
  • Stimulating new passengers to generate a larger market
  • Future expansion and growth plans
Mike Thompson
World Low Cost Airlines Congress

The Future of LCC Airline Partnerships: Everyone’s a Partner in a Retail World

  • LCCs changing partnership landscape drives new offers and ways to connect
  • Adding diversity, while minimizing complexity
  • Serving up new choices in an omni-channel environment
  • How will travelers embrace the new world
Jeff Fuerte
World Low Cost Airlines Congress

Improving ancillary performance through AI/Machine Learning

  • The benefits of AI/Machine Learning over other forms of optimisation
  • Key strategies of machine learning
  • Case study example showing the benefits of machine learning
Juliandra Nurtjahjo
World Low Cost Airlines Congress

Keynote Interview: Juliandra Nurtjahjo, President & CEO, Citilink Indonesia

  • Competitive landscape in the Indonesian domestic LCC market
  • Future improvements for passengers both pre-flight, during flight and post flight
  • Future plans for passenger growth in 2018 and on wards

Networking lunch in the exhibition hall


Martin Gauss
World Low Cost Airlines Congress

Keynote Interview: Air Baltic CEO Martin Gauss sits down with John Strickland to discuss

  • Examining the hybrid LCC model – How Air Baltic are fighting off the competition
  • Improving performance to become the World Most Punctual Airline
  • New routes and long flights – what does the future hold for expansion?
Con Korfiatis
World Low Cost Airlines Congress

Keynote Interview: flyadeal is a monumental carrier In the Saudi region as it operates as a true low-cost carrier. CEO Con Korfiatis joins us as part of our new LCC CEO Keynote series to discuss:

  • The first true low fare airline in the kingdom – How will flyadeal compete with the traditional hybrid model in the region?
  • Staying true to the model and working effectively with sister carrier Saudia – What are the challenges of succeeding with this model?
  • Future fleet strategy and international expansion opportunities
Hrafn Thorgeirsson
World Low Cost Airlines Congress

Keynote Interview: 2018 is expected to be a defining year for Primara Air as they evolve from being a leisure carrier to an emerging transatlantic airline. Their CEO joins us to discuss:

  • Future low cost long haul route development strategy
  • Plans for next generation long range aircrafts
  • How Primera plans to be a leader in the changing long-haul and transatlantic flight segment

Close of the festival - See you next year!

last published: 17/Aug/18 11:45


Who Sponsors?

Distribution Platforms

Reservation Platforms

On-board Services


Payment Systems

Fraud Prevention

Mobile Technology

Revenue Management

Who Attends?


Chief Commercial Officer/ Commercial Director

COO/Head of Operations

Head of Ancillary Revenue

Head of Marketing

Head of Route Development

Head of Distribution

Head of Revenue Management

Head of E Commerce

Head of Customer Loyalty

Head of Sales and Business Development


For sponsorship and exhibition please contact Martyn McMurray on


Sponsors Include


Chubb Travel Insurance




Openjaw Technologies

Radixx/ EZY

Revenue Management Systems




Mark Your Calendars Now!
Conference 5-7 September • Exhibition & Seminars 6-7 September


The Aviation Festival is two events: a world-class international conference featuring leading airline speakers from around the world; and a technology exhibition showcasing the latest innovations global leaders to the start-ups.

To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.


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