Ada empowers businesses within the travel and tourism industry to build their own automated assistance, eliminating barriers in technology, geography and language that stop them from meeting customers' needs around the world. Acting as the always-on version of a traditional travel agent, Ada engages customers with instant, targeted content across online, mobile, and social channels.
In less than a month, non-technical teams can launch a self-service chatbot as the front line of customer service that automates 80%+ of travelers’ inquiries. So much more than an FAQ bot, with Ada, travelers can search, update account information, receive real-time updates, book reservations, and more, on their own.
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