Arik De | SVP, Revenue, Distribution and Alliances

Arik De, SVP, Revenue, Distribution and Alliances, Aeromexico


Day 1 Aviation Americas 2019 @ 17:00

How are we navigating competition in Mexican Aviation and enhancing the customer conversation?

  • How do we enhance personalization and put the best product in front of our customer?
  • How are airlines navigating “overcapacity” to stay competitive in the most profitable markets?
  • What are we learning from Virtual Assistantsand where is the future of AI and chatbot in the customer conversation to keep customers more engaged in their larger journey?
last published: 18/Mar/19 15:25 GMT

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