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Robin Hayes of JetBlue Airways' 2014 Presentation

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Robin Hayes' 2014 presentation slides are now available for download.

Robin Hayes, President of JetBlue Airways, participated in last year's event by giving a keynote address titled "What’s next in the age of consolidation?".

Robin is responsible for the New York-based value airline's commercial and operations areas including Airport Operations, Customer Support (Reservations), Flight Operations, Inflight, System Operations, Technical Operations, as well as Communications, Marketing, Network Planning and Sales.He served as JetBlue’s Executive Vice President and Chief Commercial Officer from August 2008 until December 2013.

Download his presentation slides to find out what he had to say on:

  • Creating a differentiated product in a commodity business
  • Delivering better service through tools and empowerment
  • Out-innovating the competition