You can now download Brad Marg of Clutch's 2014 presentation.
As Chief Operating Officer, Brad is responsible for the company’s daily operations, all marketing initiatives and the financial planning of the company. Brad manages teams responsible for customer service, account management, marketing, corporate accounting and human resources. Brad leads with strong knowledge and experience in the retail, foodservice, SMB and luxury goods sectors.
We were glad to have Brad as a speaker at last year's America's Customer Festival, where he presented on how to define customer success for your brand.
During his presentation, Brad focused on:
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Defining customer success
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Specialty Retail case studies
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Global Brand Unification
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Customer Segmentation
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Consumer Management Platform
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How to make customers more successful