Canon Eng. Kenneth Chense is a Civil Engineer by profession, a Fellow of the Engineering Institution of Zambia; and also holds an MBA qualification. He is the Managing Director of Luapula Water and Sewerage Company (LpWSC) in Zambia. His rich experience in the mining industry and the water sector spans over 26 years. He formulated strategic programmes at Nkana Water that assisted the company to attain a number one position in the end of year sector report in 2006. He has undertaken infrastructure projects in housing, roads and the water sector, using internally generated resources and funds from external support; including international funders. His tenure at LpWSC has been characterized by unprecedented growth of the customer service infrastructure resulting in the increase of revenue by 300%.