Karen Chan | Chief Digital Officer
Pizza Hut Restaurants Asia | Singapore

Karen Chan, Chief Digital Officer, Pizza Hut Restaurants Asia

Karen Chan is the Chief Digital Officer for Pizza Hut Restaurants Asia P/L, overseeing digital innovation in the region across 10 markets with over 1,500 units. In her current role, Karen’s focus is in in developing a consumer-centric digital ecosystem that is inter-operable, enhancing the consumer experience across multiple platforms and touchpoints. With increasing proportion of customers browsing and buying online, the growth engine for Pizza Hut is in driving traffic, improving conversion and empowering customers to engage with the brand anytime, anyway, anywhere they want. Karen has over 15 years of experience in consumer and retail marketing. Prior to joining Pizza Hut, she leads APAC regional marketing efforts for Domino’s Pizza and Coca-Cola. Karen holds an MBA from the Australian Graduate School of Management at the University of New South Wales in Sydney, Australia.

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