Track 2 - Payments Innovation, Wednesday 19 April 2017


Morning networking

Martin Newman

Creating a Seamless Customer Experience in a digitally driven multichannel world

  • How to put the customer first in a multichannel world
  • Data opportunities that can drive acquisition, conversation and retention
  • From discovery and acquisition to the check out and beyond
  • Transforming the checkout process with innovative payment methods
  • Moving from transaction to customer engagement
  • How will the customer journey evolve in the coming 24-36 months?
Sandhya Devanathan

Think Small – Winning in a Mobile-First World

•    Assessing the challenges & opportunities of the fragmented shopper journey
•    How has mobile-fueled discovery changed consumers’ expectations of brand interactions?
•    Delivering immersive, expressive, and immediate experiences to customers through mobile 
•    Putting payments at the very heart of immersive mobile customer customer journeys
•    How to create seamless, personalised cross-device experiences
Panel discussion

Retail reimagined: the tools and trends shaping the future of commerce

Less than 5% of global consumer spending happens online today, and yet the impact of internet commerce is already reverberating across the retail industry. As consumer behaviour evolves and mobile continues its meteoric rise, retailers don’t merely have to keep apace, they have to predict the future.

Global commerce platform, Stripe, joins Capitaland and Honestbee to discuss the technology tools that are enabling new commerce experiences and helping brick-and-mortar stores to reinvent themselves for the mobile era.

Speed networking


Networking break

Robert Courtneidge
Track 2 - Payments Innovation

Track chair's remarks

Track 2 - Payments Innovation

P2P Payments

Ronald Eduard Heinrich Langi
Track 2 - Payments Innovation

Banking is necessary, banks are not – why banks need P2P products?

• Exploring the critical factors influencing P2P payments growth
• How banks will survive the P2P payment revolution
• Tailored strategy for each customer segment is needed to push P2P products growth
Joe Contini
Track 2 - Payments Innovation

How can non-bank P2P firms compete with P2P banking products?

•    What features can P2P fintech providers push to keep a competitive advantage?
•    The value of agnostic platforms vs proprietary bank-owned P2P systems 
•    Assessing the monetisation strategy for P2P payments providers
Panel discussion
Track 2 - Payments Innovation

Will the rise of P2P create a new frictionless retail payments paradigm?

•    Examining the key factors creating friction at customer point of sale
•    Integrating retail payments into the customer service process through P2P mechanics
•    How can P2P style retail payments thrive in the evolving security focused regulatory environment? 
•    Crossing the hurdle: what strategies can best drive consumer adoption?

Lunch break

Blockchain & Cryptocurrency

Michael Eidel
Track 2 - Payments Innovation

The internet of value: why blockchain is a true paradigm shift

•    Assessing why the rise of blockchain can be as revolutionary as mainframes in the 70s and the web in the 90s
•    R3, Ripple and the rise of financial institution interest in distributed ledger
•    How blockchain will enable better, faster financial products at a far reduced cost
•    A lasting solution to bank operating costs: replacing aging architecture with blockchain solutions
•    Analysing the impact of blockchain on domestic and international payments
Pavel Bains
Track 2 - Payments Innovation

From smart contracts to identity management: how blockchain will grease the wheels of commerce

• The needs of the next generation of customers has changed • Why blockchain can help businesses meet those needs
• A walk-through of interconnected blockchain applications meeting those needs
Panel discussion
Track 2 - Payments Innovation

Is blockchain the remedy to the issues facing of cross-border payments?

• Where are things currently with cross border payments?
• How does blockchain (public or private) solve many of the problems we're seeing?
• What needs to happen for blockchain to be more impactful in this area?
• How are Ripple and other innovators seizing the opportunity to make clearing houses redundant?
• How can regulators best support private sector blockchain innovation
• Tackling shortage of blockchain talent

Networking break

Paul Stoddart

Instant payments goes global

• Going digital is about survival for banks
• Instant Payments provides the platform for innovation for banks and fintechs
• Transforming the core culture to truly deliver on transformation strategy
• Putting the bank brand back at the heart of payments
Sterling Hawkins

An investors view of the future of commerce innovation

•    How well are technology trends keeping up with consumer trends?
•    Assessing the state of today’s retail industry
•    How can technology solve some of retail’s fundamental challenges?
•    Where is the smart money going: a look at investment from payments to retail technology

Evening Drinks Reception

last published: 19/Apr/17 02:26




Track 2 - Payments Innovation, Thursday 20 April 2017

Morning networking

Malikkhan Kotadia
Track 2 - Payments Innovation

Chair's introduction

Ben Milne
Track 2 - Payments Innovation

Enabling the future of commerce through real time payments

•    The digital commerce driven transformation of payments
•    Assessing the impact on the payments sector by non-bank market entrants
•    Compete, partner or acquire: how can incumbent players react to the strong challenge of fintech
•    Opening up the bank with APIs to allow a customer-centric future for payments
Malikkhan Kotadia
Track 2 - Payments Innovation

Creating a seamless payments ecosystem

•    How is changing consumer behaviour increasing the demand for frictionless payment processes?
•    How can security and privacy be placed at the heart of evolving payment ecosystems?
•    Is there opportunity for a degree of consolidation in the payments industry?  
•    How can blockchain facilitate value transfer to further disrupt the payments ecosystem?

Morning break

Track 2 - Payments Innovation

Payments Roundtables

Track 2 - Payments Innovation

ANY-TO-ANY Payments – Architecting for anyone on any device, anywhere, on any rail

Track 2 - Payments Innovation

Banking identity security innovation

Track 2 - Payments Innovation

Commercial use cases of blockchain

Track 2 - Payments Innovation

Demonetization in India : A Fintech Opportunity up for grab

Track 2 - Payments Innovation

Enabling credit for the underbanked: alternatives to the credit card

Sreeram Iyer
Track 2 - Payments Innovation

Future impact on roles & people skills following digital distruption

Track 2 - Payments Innovation

How to build and lead a winning data science team?

Track 2 - Payments Innovation

The password is dead: long live biometrics!

round tables
Track 2 - Payments Innovation

Why there’s a US$500 billion opportunity in serving the unbanked

Robert Courtneidge
Track 2 - Payments Innovation

Track chair's remarks

B2B Payments

Namita Lal
Track 2 - Payments Innovation

From paper to digital: tracking the inevitable digitization of B2B payments

•    Exploring why commercial payments has remained largely paper based
•    The opportunity to digitise A/P and A/R functions to drive better business processes, improved speed and cost savings
•    The acceptance challenge: what lessons can be learned from the efforts to drive digital consumer payments adoption?
•    Assessing the challenges and best practice of migrating supplier relationships to electronic payment systems
Theresia (Tessa) Wijaya
Track 2 - Payments Innovation

The impact of globalised commerce on B2B payments innovation

•    From local to global: why is the internet driving a new age in cross-border commerce and supply chain activity
•    International supply chains and the historic challenge of cross-border supply chain finance
•    Assessing the value of integrated, technology driven approaches to cross-border B2B payments
•    How will blockchain mitigate inherent foreign exchange risks in large scale international B2B payments?

Payments Innovation Showcase


Lunch break

Robert Courtneidge
Track 2 - Payments Innovation

APIs and the future of fintech/financial institution collaboration in the payments sector

•    Streamlining payments experiences for the consumer through 3rd party APIs
•    The challenge and opportunity of banking APIs to allow greater integration with fintech solutions
•    The challenge of safeguarding consumer data in a banking API driven ecosystem
•    Realising the bank as a conduit to personalised, niche services through API ecosystems
Adam Flinter
Track 2 - Payments Innovation

Social payments: are you ready to lose control of the buy button?

•    Assessing the impact that buy buttons will have on merchant control over customer journey
•    What are the data ownership implications of using social media buy buttons?
•    Analysing the challenges facing social media click to buy buttons since their 2015 launch
•    How can alternative P2P solutions provide similar social value whilst retaining customer control
George Neo
Track 2 - Payments Innovation

Assessing the impending impact of messaging platform participation in P2P payments

• Why messenger products are the perfect platform to enable P2P payments to hit the mainstream
• Tapping into P2P architecture to allow seamless in- app mobile payments to merchants • Examining the success of the BBM Pay in Indonesia
• The opportunity for seamless cross-border payments through messaging platforms

Afternoon Networking

Payments Innovation Showcase (continued)

Pratik Gandhi
Track 2 - Payments Innovation

The multi-currency and unbanked segment challenge in Asia

• Understanding two top challenges faced by 2 large by e-commerce and banks in Asia: 
  - Payment scenario in Asia is much more complex –        
    different regulations, different currencies (many of which
    are not very liquid) 
  - Banks miss out on the large “un-banked” segment for their
    CASA balances 
• Discover a new solution that allows corporates (even banks) to: 
  - Upload payment data in bulk seamlessly and let it be paid       in multiple currencies 
  - Use a fully integrated app that can be used as a wallet
    based savings solution
Mohamed Abbas
Track 2 - Payments Innovation

Democratising credit: how fintech is allowing more customers to enjoy credit card benefits

•    The value of making commerce more inclusive through credit availability
•    Putting instalment plans front and centre during the checkout process
•    Tapping big data to create better algorithmic approaches to risk assessment
•    All of the value, none of the risk: why fintech partnership is an exciting opportunity for merchants
Matthew Joseph Martin
Track 2 - Payments Innovation

How fintech is revolutionising Islamic finance

•    Introducing the scope of demand for Islamic based finance across Asia
•    Why blockchain based currencies are fundamentally more adherent to Islamic principles
•    The fundamentals of non-bank led sharia compliant financing and crowdfunding models

End of conference networking

last published: 19/Apr/17 02:27

Send me updates






To discuss the show and reserve your space contact the team now on +65 6322 2731 or email