Sandeep is the Head of Retail Banking at VP Bank. Sandeep joined VP Bank in May 2015. Prior to his current role, Sandeep has lived and worked in many other countries in Asia, the Middle East, Africa and the US.
His prior roles include consumer banking, wealth management and transformation roles at various international financial institutions starting with Citibank, Standard Bank, Barclays and AIA Group. He was also the Head of Retail at Shinsei Bank in Japan. Shinsei Bank was one of the earliest, digitally enabled banks in Japan and was launched in 2001 and has consistently been rated in the top 3 banks in Japan for customer service.
Sandeep is a keen observer and commentator on financial services and believes that financial services must work harder to improve the customer experience and the service and contribution to the customer and the community. He believes that digital is a huge enabler for building simpler, better and faster products & services and the use of tools like HCD [Human Centered Design] to achieve this. For more information on his blogs, please visit:
Sandeep is a Sloan Fellow and has an MBA from MIT [Massachusetts Institute of Technology], Sloan School of Management.