Marie Ramlie | Executive Vice President and Head of Retail Products, ING Group
TMB Bank Public Company Limited

Marie Ramlie, Executive Vice President and Head of Retail Products, ING Group, TMB Bank Public Company Limited

Appearances:

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Seamless Thailand 2018 - Day One @ 12:10

Creating seamless customer experiences in an omnichannel world

  • How to put the customer first in a multichannel world
  • Data opportunities that can drive acquisition, conversation and retention
  • Moving from transaction to customer engagement
  • How will the customer journey evolve in the coming 24-36 months?

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