Gen Lehn | Regional Business Development Director

Gen Lehn, Regional Business Development Director, INDO+SUISSE


Seamless Thailand 2018 - Day Two @ 14:05

The future of the Mall in the age of m-commerce

  • Customer experience is key: Shopping is no longer only about the transaction
  • Transforming malls into all-encompassing entertainment centres to drive footfall and encourage loyalty
  • Linking offline and online: creating mobile apps with real time features and offers

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