As demand for digital financial services continues to soar and digital transformation strategy is accelerated across the globe, a clear road map for onboarding, verification and eKYC digitisation is now an essential. During this panel discussion we will explore:
Embracing the digitalisation of traditionally clunky onboarding and verifcation processes to achieve greater simplicity
How do traditional face-to-face verification processes negatively impact CX?
What digital identity verifcation processes are fit for widespread adoption?
Will customer readily adopt digital alternatives? How can we encourage uptake?
Where does regtech fit in and what value does it add?
What innovative tech has the potential to transform onboarding and drive down cumbersome compliance costs?
Head - Client Onboarding, Retail Banking, UAE
Chief Information Security Officer
Emirates NBD Egypt