conference agenda overview

 

 

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Jakarta, 10 - 11 October 2017

Schedule

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Oct 1008:50
Conference pass

Chair’s opening address

Keynotes
Oct 1009:00
Conference pass

Guest of honour’s address

Keynotes
Invited: Rudiantara, Minister of Communications and Informatics, Government of Indonesia
Oct 1009:10
Conference pass

Tapping epayment interoperability to drive commercial growth across Indonesia

Keynotes
  • Standards, frameworks and governance for greater payments security and efficiency
  • Leveling the playing field for SMEs financing and increasing transactional savings
  • Enhancing financial infrastructure to attract foreign investment to drive growth
Oct 1009:30
Conference pass

The role of banks in the future of disruptive innovation

Keynotes
  • How is Indonesia setting the standards in digital democracy in Asia?
  • From a data poor country to a data rich country: How AI will play a role in delivering digital commerce?
  • The post demonetization effect: exploring the implications of society with cross border perspectives
Oct 1010:00
Conference pass

Discover Growth: Accelerating business in the age of mobile

Keynotes
Oct 1010:20
Conference pass

Panel: The impact of global commerce consolidation and competition in Indonesia

Keynotes
  • Exploring the opportunities for retail expansion towards tier 1 and tier 2 regions in Indonesia
  • Multichannel strategies: growth mindsets to sustain market relevancy and flexibility
  • New technologies, new processes: what’s in stall for retail innovation come 2020
Moderated by Kompass Daily
Oct 1010:50
Conference pass

Entrepreneurship, e-payments and e-commerce for the Indonesian digital economy

Keynotes
Vince Gowan, Vice Chairman, Kadin Indonesia
Oct 1011:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Payments
Oct 1011:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - E-Commerce
Oct 1011:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Fulfilment
Oct 1011:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Retail
Oct 1011:50
Conference pass

Tap and Grow: mastering the growth of contactless payments in Asia

Seamless Indonesia 2017 - Payments
  • B2B: Streamlining the payment processes to reduce growing pains  and boost operational efficiency
  • B2C: How unconventional platforms are driving adoption: virtual, wearables, in-vehicle
  • Forging partnerships to scale adoption for contactless payments
Rico Usthavia Frans, Managing Director, Digital Banking and Technology, Bank Mandiri
Oct 1011:50
Conference pass

The evolving Indonesian e-commerce market

Seamless Indonesia 2017 - E-Commerce
  • The transformative effect of e-commerce on product pricing
  • Engaging customers with online shopping events
  • Shaping the way we shop for electronics online
Oct 1011:50
Conference pass

The AirAsia Story: going from airline to internet company

Seamless Indonesia 2017 - Retail
  • The growing importance of online platforms for AirAsia
  • How will the growing omnichannel revolution affect the airline industry in Asia
  • Building new loyalty capabilities and digital strategies for winning consumers
Oct 1011:50
Conference pass

Migrating to a new e-commerce platform

Seamless Indonesia 2017 - Fulfilment
  • Things to consider and reasons to migrate or not
  • Steps on performing the migration and testing
  • Integrating with logistics partners for last mile and cross border
Oct 1012:10
Conference pass

Creating Seamless & Omni-channel Digital Payment Experiences

Seamless Indonesia 2017 - Payments
Oct 1012:10
Conference pass

Future of marketplaces in Asia specifically in Indonesia

Seamless Indonesia 2017 - Fulfilment
Oct 1012:10
Conference pass

Envisioning the digital retail store of the future

Seamless Indonesia 2017 - Retail
  • Understand and prioritise the drivers of satisfaction for customers
  • Identify friction points along the digital customer journey to optimise the feedback process
  • Leading teams with data and real time metrics
Oct 1012:10
Conference pass

Present and future: Omnichannel approach to customer communications

Seamless Indonesia 2017 - E-Commerce
Oct 1012:30
Conference pass

Panel: The API driven future of payment ecosystem collaboration

Seamless Indonesia 2017 - Payments
  • The opportunity for fintech and banking partnerships through effective API implementation
  • The challenge of safeguarding consumer data in an open API driven ecosystem
  • Leveraging the growing need for real-time service experiences and information
Oct 1012:30
Conference pass

The challenges and strategies for fundraising from overseas investors for e-commerce

Seamless Indonesia 2017 - E-Commerce
  • Differences between cross border and domestic fundraising
  • Fundraising strategies targeting overseas investors and how companies can prepare for it
  • Investors' concern when looking to invest in Indonesian companies
Oct 1012:30
Conference pass

How does e-commerce & e-payments benefits fashion retailers

Seamless Indonesia 2017 - Fulfilment
  • One size fits all: does a cross border strategy trumps localised approaches?
  • Understanding government regulation to ensure cross border trade is successful
Kelwin Chandra, CEO, kim Fashion
Oct 1012:30
Conference pass

Interview: Tapping new media: how to make editorial and community-building work for you

Seamless Indonesia 2017 - Retail
  • Assessing the longevity of new business models facing modern retailers

  • Maintaining a holistic approach to change: ensuring an internal workflow cohesion and alignment

  • How can retailers continue to compete effectively without opening themselves to too much risk?

Oct 1014:30
Conference pass

Click & collect and O2O: how to remain relevant in the age of customer first

Seamless Indonesia 2017 - Fulfilment
  • Strategies to overcome capacity constraints and inventory protection

  • From order to delivery: the core need for supply chain agility and visibility

  • Harnessing next generation locker and dropshipping technology to provide convenience and efficiency
Kelwin Chandra, CEO, kim Fashion
Oct 1014:30
Conference pass

Digitalising the short term property rental market in Indonesia

Seamless Indonesia 2017 - Retail
Oct 1014:30
Conference pass

Migrant remittances and the informal economy: opportunities and challenges

Seamless Indonesia 2017 - Payments
  • The importance of remittances to employees in the informal economy
  • How an e-wallet or bank account for payroll deposit serves as the essential vehicle for financial inclusion?
  • The importance of financial education: ending the financial exclusion cycle
Oct 1014:30
Conference pass

Putting data at the heart of product development and strategic planning

Seamless Indonesia 2017 - E-Commerce
  • Harnessing the complexity and volume of e-commerce data
  • From data to campaigns and campaigns to execution
  • ​Ensuring a focus on frontline engagement and capabilities
Oct 1014:50
Conference pass

Evolving towards a revolution - Does modern marketing scale?

Seamless Indonesia 2017 - E-Commerce
Oct 1014:50
Conference pass

The latest in digital consumer credit scoring techniques for retailers in Indonesia

Seamless Indonesia 2017 - Payments
  • Challenges, learnings and experiences in credit scoring for retailers
  • Psychometric scoring and alternative data but also more traditional credit scoring
  • How forward thinking organizations are applying the latest in digital assessment technology for safe, fast, inclusive consumer lending
Oct 1014:50
Conference pass

Bringing IOT integration to the e-commerce supply chain

Seamless Indonesia 2017 - Fulfilment
  • The role of smart technology in parcel sorting and freight operations
  • The internet of things and dynamic routing: how will they change fulfillment?
  • Rolling out RFID as standard for real time tracking
Oct 1015:00
Conference pass

Beyond omnichannel: how can e-commerce merchants prepare for the unified commerce future

Seamless Indonesia 2017 - Retail
  • How to position “loyalty programs” in light of a shifting landscape
  • Macroeconomic and consumer trends shaping innovation in loyalty
  • Best practices for driving a disruptive strategy for your company
Oct 1015:10
Conference pass

Strategies to improve e-commerce and fulfilment with technology

Seamless Indonesia 2017 - Fulfilment
Oct 1015:10
Conference pass

Supporting the digital transformation of the hospitality and travel industry in Indonesia

Seamless Indonesia 2017 - E-Commerce
  • Best practices in developing incentives programs for the promotion of digitization
  • Challenges of going digital for traditionally analog industries
  • Making sense of big data: opportunities and challenges
Oct 1015:10
Conference pass

Leveraging P2P platforms to transform how money flows in Indonesia

Seamless Indonesia 2017 - Payments
  • Bank legacy platforms are losing out to P2P platform providers: could partnerships  rebalance this one sided battle?
  • ​The P2P regulation debate: Standardising assessment  algorithms, creditworthiness and fair price charges
  • Upcoming technologies that will supercharge P2P for payments
Oct 1015:30
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Payments
Oct 1015:30
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - E-Commerce
Oct 1015:30
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Retail
Oct 1015:30
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Fulfilment
Oct 1016:00
Conference pass

Challenges and disruptions in credit card networks

Seamless Indonesia 2017 - Payments
Reserved for Discover Financial Services
Ray Rodriguez, Head of APAC Marketing, Discover Global Network, Discover Financial Services
Oct 1016:00
Conference pass

Leveraging API technology for omnichannel commerce

Seamless Indonesia 2017 - E-Commerce
Oct 1016:00
Conference pass

Customer profiling with metrics in big data

Seamless Indonesia 2017 - E-Commerce
Oct 1016:00
Conference pass

Challenges and disruptors in microfinance for financial inclusion

Seamless Indonesia 2017 - Payments
Oct 1016:00
Conference pass

Social commerce and e-loyalty

Seamless Indonesia 2017 - E-Commerce
Antonius Stefanus, Founder, Neetip
Oct 1016:00
Conference pass

The global revolution for blockchain

Seamless Indonesia 2017 - Payments
Oct 1016:00
Conference pass

How e-commerce logistics can impact online retail growth

Seamless Indonesia 2017 - Fulfilment
Oct 1016:00
Conference pass

Understanding key issues for operating fintech business

Seamless Indonesia 2017 - Payments
Oct 1016:00
Conference pass

Cash on delivery and opportunities in the payment space

Seamless Indonesia 2017 - Fulfilment
Oct 1016:00
Conference pass

How e-commerce and payments technology has helped transform the retail fashion industry

Seamless Indonesia 2017 - Fulfilment
Kelwin Chandra, CEO, kim Fashion
Oct 1016:00
Conference pass

Digitalising tourism and hospitality

Seamless Indonesia 2017 - Retail
Oct 1016:00
Conference pass

The practical implications of enabling drop shipping

Seamless Indonesia 2017 - Fulfilment
Oct 1016:00
Conference pass

How can SME retailers deal with competition from heavyweights?

Seamless Indonesia 2017 - Retail
Oct 1016:00
Conference pass

Marketing automation across the customer journey

Seamless Indonesia 2017 - E-Commerce
Oct 1016:10
Conference pass

Blurring the lines between multi-channel retailing

Seamless Indonesia 2017 - Retail
Oct 1017:00
Conference pass

Chair's opening remarks

Keynotes
Oct 1017:10
Conference pass

Solving the infrastructure roadblock to future commerce growth

Keynotes
  • Partnering local businesses, government institutions and 3PLs to achieve results in supply chain efficiency
  • Solving the infrastructure roadblock to future commerce growth
  • Lessons from the Chinese market towards the South East Asian market for e-commerce scalability 
Oct 1017:30
Conference pass

Big data-driven digital transformation: Making the case for modernization in Indonesia

Keynotes
  • How banks and other institutions can leverage big data technology to solve their problems and change their business
  • Making sense of unstructured data: opportunities and challenges
  • ​Humanising IOT for the masses and greater economic potential
Oct 1018:00
Conference pass

Chair's closing remarks

Keynotes

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Oct 1108:50
Conference pass
Oct 1109:00
Conference pass

Guest of honour’s address

Keynotes
Invited: Sofyan Djalil, Chief Economics Minister, Government of Indonesia
Vince Gowan, Vice Chairman, Kadin Indonesia
Oct 1109:30
Conference pass

Cross border e-commerce: emerging markets, international expansion

Keynotes
Invited: Rudiantara, Minister of Communications and Informatics, Government of Indonesia
Alvin Taulu, Head of Sub Division of Fintech Licensing, Otoritas Jasa Keuangan
Oct 1110:00
Conference pass

Modernising Indonesian retail for the digital age

Keynotes
  • The growing importance of online platforms for retailing in Indonesia and ASEAN
  • How will the growing omnichannel revolution affect the retail industry
  • ​Building new loyalty capabilities and strategic partnerships with winning consumers
Oct 1111:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Payments
Henry Kusuma Adikara, Managing Director, Qicstart Indonesia
Oct 1111:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - E-Commerce
Oct 1111:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Fulfilment
Oct 1111:40
Conference pass

Chair's opening remarks

Seamless Indonesia 2017 - Retail
Oct 1111:50
Conference pass

Trust & Stability in an era of Embedded Payments and Initiation Services

Seamless Indonesia 2017 - Payments
  • Meeting the service expectations of millennials
  • Network and instrument competition
  • Trust and liability
Oct 1111:50
Conference pass

A VC's perspective on logistics and fulfilment for SEA

Seamless Indonesia 2017 - Fulfilment
Oct 1111:50
Conference pass

Growing omni-channel retail operations through creating O2O synergies

Seamless Indonesia 2017 - Retail
  • How big an opportunity does e-commerce represent for retailers?
  • Where are the opportunities for offline merchants to partner?
  • Winning at partnerships between online merchants and retailers
Elkana Timothy Yoe, General Manager, Rodalink Jakarta Kelapa Gading
Oct 1111:50
Conference pass

A guide to best-in-class content marketing for e-commerce

Seamless Indonesia 2017 - E-Commerce
  • The evolution of communications and  marketing for e-commerce
  • Effectively assessing customer context to deliver appropriate and  timely content
  • ​How an effective content pushes customers down the sales funnel?
Oct 1112:10
Conference pass

Customer priorities in niche & luxury retail: offline vs online

Seamless Indonesia 2017 - Retail
  • How E-tailers can coordinate online and offline channels and synchronise customer touch points
  • Building on consumer management tools to effectively segment customers and build behaviour-driven journey
  • Segmenting and better personalise the customer buying journey
Oct 1112:10
Conference pass

Growth drivers for P2P lending and equity crowd funding

Seamless Indonesia 2017 - Payments
  • Latest Fintech trends driving Financial Inclusion
  •  Leveraging robust and scalable P2P technology aligned with established business models
  • Aligning back-end systems to support financial inclusion focused digital services
Oct 1112:10
Conference pass

Slashing reverse logistics costs through end-to-end efficiency

Seamless Indonesia 2017 - Fulfilment
  • Enhancing last mile fulfilment through the connection of people, processes, data and devices
  • Enabling a direct to consumer strategy from manufacturer to end user
  • The value of localisation in reducing returns expenditure
Oct 1112:10
Conference pass

Using progressive web applications to improve the e-user experience 

Seamless Indonesia 2017 - E-Commerce
  •  Strategies for app scaling and adoption for businesses 
  •  Overcoming infrastructure and user challenges 
  •  A mobile-web experience that loads quickly, uses less data, and re-engages users in multiple way 

 
Oct 1112:30
Conference pass

Are mobile wallets reaching their tipping points: implications for the Indonesian ecosystem

Seamless Indonesia 2017 - Payments
  • With the convergence of messaging and payments, will telcos finally tip mobile wallets in their favour?
  • Banks vs telcos: competitive or complementary?
  • ​Enhancing the social commerce experience, expanding the digital commerce ecosystem
Oct 1112:30
Conference pass

Overcoming trust issues with e-consumers issues while maximizing the use of their data

Seamless Indonesia 2017 - E-Commerce
  • Personalised pricing strategies based on individual data profiles ‐ the end of the ‘standard’ price'
  • ​IOT: more channels to sell through, more data collected on individuals
  • Joint development of trusted intermediaries to provide security and reassurance
Oct 1112:30
Conference pass

Can reverse logistics be made to be practical outside of metro areas

Seamless Indonesia 2017 - Fulfilment
  • Making the case for pivoting into the rural areas for e-commerce growth
  • How technology can make the mom and pop stores scale up and mature
  • Reducing costs and improving success rates through building local partnership networks in rural regions
Oct 1112:30
Conference pass

Redefining the hospitality industry in today's omnichannel economy

Seamless Indonesia 2017 - Retail
  • The future of hospitality in the O2O driven commerce environment
  • ​Integrating social strategies into an O2O approach to commerce
  • Exploring digitally native brands: born digitally, maturing offline
Oct 1114:30
Conference pass

Opportunities await: How InsurTech is reshaping insurance in Indonesia

Seamless Indonesia 2017 - Payments
Oct 1114:30
Conference pass

How to connect online consumers with offline stores through location tech and attribute online ad spent to offline store visits and transactions

Seamless Indonesia 2017 - E-Commerce
  • How beacon and geofencing enhances the consumer journey experience
  • Delivering relevant and timely offers, better-targeted promotions and high-quality service via push notifications 
  • How beacon and geofencing enhances the consumer journey experience
  • Delivering relevant and timely offers, better-targeted promotions and high-quality service via push notifications
  • Shifting from mass promotions to contextualized, micro-segmented offersShifting from mass promotions to contextualized, micro-segmented offers
Oct 1114:30
Conference pass

Cash is still king: factors limiting the growth of e-payments for e-commerce in Indonesia

Seamless Indonesia 2017 - Fulfilment
  • Countering the simplicity of cash with incentives for e-payment use
  • Safety and accountability for couriers: The need for real time tracking and location based geofencing
  • How merchants can decrease cancellation rates (RTS) and upgrade the purchasing experience to maximize delivery success?
Oct 1114:30
Conference pass

Increasing retail sales and store productivity with effective visual merchandising and signage

Seamless Indonesia 2017 - Retail
  • Opportunities and challenges within the digital signage industry in Asia and Indonesia
  • New technologies to help retailers map customer behaviour
  • Getting stakeholders on board with effective digital signage projects
Rizkie Maulana Putra, Head of E-Commerce, L'Oreal
Oct 1114:50
Conference pass

Start-up's real currency - Trust - The 3 key audiences you must convince

Seamless Indonesia 2017 - E-Commerce
Oct 1114:50
Conference pass

Reimagining the store in the age of omni-channel retail

Seamless Indonesia 2017 - Retail
  • Extending the role of the store as a digital hub for online and offline operations
  • Embracing digitally transformed business processes to optimise shopping experiences
  • ​Evolving as customer demands change with contextual, relevant and tailored offerings in real time
Oct 1114:50
Conference pass

Steps towards democratizing virtual currencies for greater market access

Seamless Indonesia 2017 - Payments
  • Applications of blockchain and bitcoin technology beyond remittance and financial inclusion
  • Bridging regulation and social segmentation for mass market adoption
  • Realising a transparent and decentralized global platform of multi-virtual currency exchange
Oct 1114:50
Conference pass

The challenge of cash management in a rural setting

Seamless Indonesia 2017 - Fulfilment
  • Physical security solutions to overcome the risk of cash management in rural locations
  • How can logistics providers better leverage financial technology to overcome the cash challenge?
  • Collaboration between merchant, logistics partner and bank to drive the adoption of e-payments
Oct 1115:10
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Fulfilment
Oct 1115:10
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Retail
Oct 1115:10
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - Payments
Henry Kusuma Adikara, Managing Director, Qicstart Indonesia
Oct 1115:10
Conference pass

Chair's closing remarks

Seamless Indonesia 2017 - E-Commerce
last published: 11/Oct/17 01:47 GMT

 

 

 

 

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To discuss the show and reserve your space contact Audrey Leong now on  +65 6322 2786  or email  audrey.leong@terrapinn.com

 

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