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pre-conference summit   |   3rd September 2018

Supporting Partner

WHAT TO EXPECT

The Merchant Payment Summit is the only regional event addressing the challenges and opportunities of merchant payment acceptance. This one day event is a must-attend for anyone wanting to enhance the customer experience and embrace new ways of transacting.

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WHO ATTENDS

Image result for person icon   CIO
Image result for person icon   CFO
Image result for person icon   CTO
Image result for person icon   CEO
Image result for person icon   Managing Director
Image result for person icon   Banks
Image result for person icon   Telcos
Image result for person icon   Government
Image result for person icon   Fintech start-ups
Image result for person icon   Consultants
 
 
 
 

TOP 3 SESSIONS NOT TO MISS

 

FUTURE PROOFING YOUR BUSINESS

 

Chris Folayan, Founder and Chief Executive Officer, MallforAfrica
 
  • Developing unified commerce strategies that serve consumers when, where, and how they prefer
  • Enhancing every aspect of the experience for customers and merchants 
  • Authenticating your service or product in the eyes of the consumer

NAVIGATING AN INCREASINGLY COMPLEX WORLD OF ALTERNATIVE PAYMENTS

 

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Ali Hussein Kassim, Co-Founder & CEO, Hussein & Associates
 
  • Encouraging a contextual future for commerce with payments innovation 
  • Adapting to local preferences to increase conversion  
  • Realising the potential of conversational commerce for B2B and B2C transactions 
  •  

UNDERSTANDING THE MILLENNIAL MINDSET

 

   
Willy Kimani, Chief Operating Officer, Naivas Supermarkets
 
  • Satisfying mobile first millennials: what it takes to gain their mindshare and cash 
  • Forging more meaningful connections with shoppers 
  • Hyperlocal commerce: personalizing the shopping experience

 

 

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Merchant Payments Summit, Monday 3 September 2018

Merchant Payments Summit

The Merchant Payments Summit addresses the challenges and opportunities of merchant payment acceptance in East Africa. This one day event is a must-attend for merchants across multiple industries wanting to enhance the customer experience and embrace new ways of transacting.

COMMERCE DISRUPTION

Chris Folayan
Merchant Payments Summit
09:00

Future proofing your business

  • Developing unified commerce strategies that serve consumers when, where, and how they prefer
  • Enhancing every aspect of the experience for customers and merchants
  • Authenticating your service or product in the eyes of the consumer
  • Focusing on the experience provided, not on the product sold
  • Understanding how technology can enhance and enable digital transaction capabilities
Chris Folayan, Founder and Chief Executive Officer, MallforAfrica
Panel discussion
Merchant Payments Summit
09:30

PANEL Navigating an increasingly complex world of alternative payments

  • Encouraging a contextual future for commerce with payments innovation
  • Adapting to local preferences to increase conversion
  • Realising the potential of conversational commerce for B2B and B2C transactions
  • Speed, contextual analytics and platform optimisation: the key for a successful contextual purchasing experience
  • Meeting the growing expectations of global real time payments processing
  • Creating instant payment experiences on mobile devices with biometrics and UX design
Celeste Liyai, COO, AfricaSokoni Ltd
Willy Kimani
Merchant Payments Summit
10:00

Understanding the millennial mindset

  • Satisfying mobile first millennials: what it takes to gain their mindshare and cash
  • Forging more meaningful connections with shoppers
  • Hyperlocal commerce: personalizing the shopping experience

CHECKOUT & CONVERSION

Alain Nkazamurego
Merchant Payments Summit
10:20

Adopting scalable solutions for marketplaces

  • Diversifying your payment method mix and tailoring to local preferences
  • Protecting and securing data with encryption and tokenization
  • Taking advantage of pre-made user interface components
  • Automating seller onboarding for a frictionless process
  • Embracing end-to-end processing across platforms and payment methods
  • Owning the end-to-end experience: from customised onboarding through to integrated financial reporting
Alain Nkazamurego, Co-Founder, Made In Rwanda Online
Celeste Liyai
Merchant Payments Summit
10:40

Enhancing the customer experience with eWallets

  • Making eWallets an integral part of consumers everyday life
  • Significantly increasing transaction volumes
Celeste Liyai, COO, AfricaSokoni Ltd
Merchant Payments Summit
11:00

Networking break

ACQUIRING, PROCESSING & INTERCHANGE FEES

Merchant Payments Summit
11:40

Changing landscape of interchange fees: selecting the right acquirer

  • Understanding how the traditional credit and debit processing chain works
  • Analysing the role acquirers, processors, issuing banks, card networks, independent sales organisations, gateways, and software and hardware providers play
  • How are card transactions processed and which players are involved in each step?
  • Establishing how alternative technologies could disrupt the processing ecosystem
Merchant Payments Summit
12:00

Overcoming obstacles in acquiring

  • Why is innovation so slow in acquiring?
  • Developing a niche business model in vertical markets with a more specific focus
  • Evaluating how alternative technologies could disrupt the processing & acquiring ecosystem
Merchant Payments Summit
12:20

Building a low-cost merchant acquisition strategy in East Africa

  • Automating on-boarding technology
  • Increasing speed and convenience of merchant on-boarding
  • Making the sales team more productive in an effort to bring in new clients
  • Asking only the most pertinent questions of merchants
  • Running the fewest (and most pressing) data checks
  • Partnering with existing platforms vs. buying a software platform to suit specific needsRESERVED FOR SPONSOR
Merchant Payments Summit
12:40

Networking lunch

TRANSFORMATIVE POS

Peter Ndiang Ui
Merchant Payments Summit
14:00

Charting the rise of m-commerce

  • Engaging and transacting with shoppers anywhere, anytime
  • Lowering the overall cost and transaction fees
  • Facilitating intuitive user interfaces for both the merchant and consumer
  • Delivering what consumers really want: greater efficiency, savings and engagement
Merchant Payments Summit
14:20

Facilitating next-level customer experience at POS

  • Catering to digitally-driven consumer behaviour
  • Improving convenience, consumer confidence and security
  • Revamping POS systems for the omnichannel customer
  • Seamlessly incorporating additional features to enhance CX: QR codes, gift cards, rewards points and loyalty servicesRESERVED FOR SPONSOR

B2B PAYMENTS

Merchant Payments Summit
14:40

Optimising the last mile revenue stream

  • Better understanding needs and delivering the payment method that suits those needs the best
  • Approving pending invoices and payments while people are on the move
  • Including data, analytics, reporting and workflow approval to streamline international commercial payments
Merchant Payments Summit
15:10

Networking break

FRAUD & SECURITY

Merchant Payments Summit
15:30

Protecting your brand: creating a cyber-secure environment

  • Identifying critical risks to your business
  • Which systems and suppliers suit which type of corporate?
  • Data sharing for fraud prevention
  • Adopting biometrics for customer onboarding and reducing risk
Merchant Payments Summit
15:50

Improving the authentication experience

  • Reducing the risk of checkout abandonment
  • Decrease fraud liability while protecting the checkout experience
  • Optimising fraud management efficiency
  • Adopting rules-based authenticationRESERVED FOR SPONSOR
Merchant Payments Summit
16:20

Close of Summit

last published: 19/Aug/18 14:55

 

 

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