Seamless Payments East Africa 2017 Day 2 - 7th September 2017

FINANCIAL (R)EVOLUTION

Kenneth Krayser
09:30

Embracing disruption: financial services 2020 and beyond

  •     Examining forces that are disruptuing the role, structure and competitive environment for financial institutions
  •     Creating alternate scoring methods and platforms using innovative fintech technology solutions
  •     Building out AI platforms for faster, better and cheaper decisions 
  •     Facilitating financial access, choice and control to the underserved
  •     Competing and collaborating to facilitate transactions and deliver unrivalled solutions 
Bonney Tunya
10:00

Keynote panel: Driving financial services transformation with emerging technologies

  •     Assessing the impact of disruptive technology: IoT, AI and machine learning, big data, robo-advisors, cloud computing, regtech, insurtech 
  •     Creating deeply personalised interactions and next-level customer experiences
  •     Re-imagining financial services processes from top to bottom
  •     Incumbents partnering with Fintechs and start-ups to drive innovation
  •     Increasing security and protecting consumer privacy
10:30

Morning tea

10:40

Networking break & refreshments

11:20 Streams begin: attendees can visit any of the conferences below

PAYMENTS

BANKING

FINTECH

X BORDER PAYMENTS

THE FUTURE BANK

FINANCIAL INCLUSION

11:20

Innovating international payments within established banks

  •     Evaluating the robustness of the current infrastructure
  •     Exploring the challenges of universal Banking
  •     What actually is innovation?
  •     Understanding and adhering to country specific regulations
11:20

Case study: Lessons from a digital-only bank

  •     Offering a broad range of services to reduce the need for a branch 
  •     Allowing customers to deposit, withdraw and transact in a secure, efficient manner
  •     Guaranteeing significant customer uptake with increased usability
  •     Implementing social media banking to cater to the needs of digital natives
  •     Building IT systems from scratch, saving on the costs of maintaining legacy systems
11:20

Panel: From blockchain to P2P lending: which trend will win?

  •     Which Fintech trends will have the greatest impact on financial inclusion efforts?
  •     Assessing the potential impact of Fintech on long term financial stability and prosperity 
  •     Developing national data frameworks to foster financial inclusion strategies 
  •     Facilitating geo-spatial mapping for deeper insights into financial inclusion landscapes
11:40

Driving mobile-to-mobile cross-border payments

  •     Developing a global digital payments platform that can be scaled to deliver cross-currency, cross-border and cross-network payments 
  •     Leveraging diaspora remittances to boost the domestic digital economy
  •     Partnering with banks and telcos to go beyond East African borders
  •     How are instant, mobile-to-mobile remittances shifting customer behaviour?
  •     Social media: making use of the viral engine for P2P payments 
11:40

Moving towards optichannel banking

  •     Optichannel: delivering banking services  seamlessly and ubiquitously based on customer’s needs and preferred channel 
  •     Enabling your customer to bank the way they want, when they want
  •     Utilsing tracking technologies that can monitor consumers for better contextual targeting
  •     Removing silos and making cross-channel loyalty a priority
  •     Delighting customers and encouraging them to be ambassadors on social media
11:40

Harnessing mobility through Fintech to drive financial inclusion

  •     How is access to Fintech driving financial inclusion? 
  •     Speeding up the onboarding process whilst ensuring increased security and KYC adherence 
  •     Scaling up access to mobile services for the underbanked 
  •     Developing attractive and significant CX to entice new customers 
  •     Assessing collaboration opportunities between NGO’s corporations and governments for a financially inclusive ecosystem 

INSURTECH

12:00

The evolving trend of prepaid in a digital ecosystem

  •     Evaluating the benefits of corporate prepaid cards
  •     Increasing convenience with mobile
  •     Driving customer loyalty in a competitive marketplace 
12:00

Redefining the fundamental model of retail banking

  •     Providing an interface that anticipates the customer’s needs 
  •     Incorporating social media banking to appeal to digital natives 
  •     Reducing costs while having a fuller service offering 
  •     Improving branch profitability 
  •     Back to basics: embodying your value proposition at every touch point 
12:00

An introduction to… Insurtech

  •     Insurtech = transforming the insurance industry with technology 
  •     Utilising new approaches to underwrite risk and predict loss
  •     Growing existing capabilities and reach 
  •     Leveraging big data, online scoring platforms and real time data streaming to better manage risk
  •     Securing individual insurance records and history with the blockchain
Jairus Obuhatsa, CTO, Insurance For All
12:20

Roundtables

• Evaluating how alternative technologies could disrupt the processing & acquiring ecosystem

• Assessing emerging capabilities in B2B payments

• Understanding the needs of the unbanked

• Exploring strategies to drive customer loyalty

13:00

Networking lunch

CARD INNOVATIONS

REIMAGINING REGULATION

14:00

Panel: Answering the call for payments innovation

  •     Meeting the growing expectations of global real time payments processing 
  •     Creating instant payment experiences on mobile devices with biometrics and UX design
  •     Where to start: creating a sustainable business model
  •     Speed, contextual analytics and platform optimisation: the key for a successful contextual purchasing experience 
  •     Increasing transparency at every stage of the payments value chain 
Ramona Mwarey, Head Of Channels, Barclays Bank Kenya
14:00

Creating an enabling environment for innovation

  •     Innovating the world’s most outdated and complex industry 
  •     Regulation intersecting with disruption= RegTech 
  •     Can technology help in addressing the changes that need to happen?
  •     Harnessing cloud computing, big data and blockchain to comply with regulatory requirements
  •     Creating a more transparent and controlled global financial system
14:30

Interview: Exploring the rise of prepaid and mobile for millennials

  •     Understanding millennial money habits
  •     Rolling out the right tools to increase engagement 
  •     Improving CX at every touchpoint while increasing revenue
  •     Offering each user incentives and rewards to encourage loyalty 
14:30

Debating the role of the regulators

  •     What role should regulators play to promote the adoption of RegTech?
  •     Identifying specific rules or policies that inhibit or encourage the adoption of RegTech
  •     Improving the interactions between industry participants and regulators
  •     Testing RegTech innovations
  •     How can RegTech support the industry in meeting new requirements?

EVOLVING BEYOND THE BRANCH

P2P PAYMENTS

14:50

Leveraging the branch for the unbanked population

  •     Utlising Fintech to make the branch more efficient 
  •     Driving cost efficiency  
  •     Building relationships and winning customers with face-to-face interactions
  •     Retaining the value of traditional bricks and mortar branches
  •     Leveraging customer data to predict buying behaviours and offer a personalised experience 
14:50

Panel: Fostering P2P payments

  •     How are instant, mobile-to-mobile remittances shifting customer behaviour?
  •     Increasing interoperability between MNOs, banks and Central Banks 
  •     Competing with non-banks 
  •     Capitalising on favourable cross-border benefits

B2B PAYMENTS

15:10

What’s next for B2B payments?

  •     What new business models are emerging?
  •     Leverage existing infrastructure to play the B2B game
  •     Reducing costs and increasing uptake across industries 
  •     Increasing efficiency to help payments complete more quickly
  •     What are faster payments? 
  •     Learning from P2P disruptors for B2B innovation
David Gerbrands
15:30

Closing international keynote: Moving beyond traditional banking: Rabobank case study

16:00

End of conference day two

last published: 17/Sep/17 13:35 GMT