Seamless Payments East Africa 2017 Day 1 - 6th September 2017

REALISING THE POWER OF FINTECH

Jim Marous
09:00

Keynote: Adapting in a Fintech age

  •     Harnessing the power of Fintech as a catalyst for redefining financial markets
  •     Providing fuel for growth
  •     Accelerating Fintech innovation: debating the role of all players within the ecosystem
  •     How to think like a Fintech
  •     Re-imagining financial services processes from top to bottom
Habil Olaka
09:30

CEO keynote panel: Defining the future of digital banking

  •     Improving access for the unbanked and underbanked 
  •     What lessons can be learnt from Fintech startups?
  •     How banks are answering the call for payment innovation 
  •     Creating a seamless experience across all touchpoints 
  •     Moving beyond the digitalisation of features: creating a truly digital bank
  •     Rethinking regulation to foster socially valuable financial innovation 
Yoku Korsah
10:10

Keynote panel: Increasing interoperability - the role of National Payment Switches

  •     Expanding access to financial services as well as financial inclusion 
  •     Reevaluating the effectiveness of legacy core banking infrastructure 
  •     Adopting innovative technologies to facilitate seamless payment systems 
  •     Promoting co-opetition between financial institutions
10:50

Speed networking

11:00

Morning tea

11:30 Streams begin: attendees can visit any of the conferences below

PAYMENTS

BANKING

FINTECH

MOBILE PAYMENTS & WALLETS

CYBER SECURITY

FOSTERING FINTECH

11:30

Panel: Rise of mobile payments

  •     Who will be the winners of the mobile payments war?
  •     Pushing product innovation further in a market that has trouble evolving beyond payments
  •     Streamlining the enrolment process to increase customer uptake 
  •     Adding value-added financial services like free money transfers and access to credit
  •     Who owns the customer’s loyalty
11:30

Panel: Re-examining approaches to cyber risk

  •     Ensuring all platforms are guarded against attack
  •     Developing new security mechanisms whilst cybercriminals cultivate new techniques to evade them
  •     Protecting banks from evolving phishing and malware attacks
  •     Do your service providers meet your security standards? 
  •     Extending risk management focus from pure information confidentiality to include brand reputation 
  •     Making security part of your corporate DNA
11:30

Panel: Promoting Fintech innovation

  •     Understanding the core elements needed for venture success
  •     Developing and nurturing the next generation of Fintech startups
  •     Providing the right environment for innovation to flourish
  •     Fueling a healthy increase in regional and global investment into the Fintech sector
  •     Integrating digital services with existing legacy systems 
  •     Promoting interoperability among different banks, mobile money players and Fintechs 
12:00

Case study: Evolving mobile money

  •     Reducing risk and encouraging innovation
  •     Leapfrogging traditional infrastructure 
  •     Increasing cross-border interoperability 
  •     Building trust and normalising mobile money as a social norm 
  •     Overcoming the challenges of regulation, infrastructure and commercial viability 
  •     Boosting the mobile money ecosystem and connecting diaspora communities
Evaline Momanyi, Senior Manager – M-PESA Emerging Business, Safaricom
12:00

Beyond the password with biometrics

  •     Revolutionising the way we interact with money 
  •     Using people as the answer to security
  •     Increasing accessibility for the underserved with biometric capabilities  
  •     Assessing the future of convenient, secure and trusted finance
  •     Implementing biometric authentication systems into future hardware products 
  •     Considering multifactor biometrics like fingerprint, retina, voice, retina, facial and heartbeat for authentication
12:00

Overcoming challenges of being a payments start-up in East Africa

  •     Exploring segments with the most potential: B2C, P2P 
  •     Fostering talent in the local payments market
  •     Identifying and overcoming key regulatory challenges
  •     Encouraging early stage funding to harness innovation 
12:20

Roundtables

• Overcoming the barriers to instant, real-time payments

• Empowering merchants to improve customer experience at POS

• Building out a low-cost merchant acquisition strategy in East Africa

• Will mobile payments replace debit and credit cards?

• Promoting a culture of innovation within your bank

• Promoting retail lending in the underserved population

• Identifying how blockchain can transform your business

Partha Saha
13:00

Welcome address by lunch sponsor:

Session led by: arab-financial-services
13:05

Networking lunch

ALTERNATIVE & CONNECTED PAYMENTS

DESIGN & UX

BLOCKCHAIN

14:20

Panel: Connected payment devices

  •     The role of banks in bringing commerce to life by providing and accepting alternative payments
  •     Increasing customer engagement through centralised transactions 
  •     Personalisation: the new connected customer journey
  •     The rise of contactless payment technologies: NFC, QR codes, BLE
  •     Examining the potential and ramifications of the IoT: identity, access control, privacy and security
14:20

Satisfying digitally-savy millennials

  •     Providing a convenient, intuitive experience for mobile lifestyles
  •     Helping millennials safely access their financial information on their mobile devices
  •     Fighting for limited space: keeping banking apps relevant and encouraging regular use
  •     Reducing banking costs and increasing checkout speed
14:20

Panel: Encouraging blockchain adoption

  •     Exploring cost implications when new and existing technology co-exist 
  •     Migrating vs. upgrading legacy systems 
  •     How scalable is the technology?
  •     Promoting interoperability between private networks
  •     What are the technical and business impediments holding back adoption?
  •     Will cybersecurity be a driver or a hurdle for adoption?
  •     Providing opportunities for real-time settlement capabilities 
14:40

Revolutionising payments with alternative data

  •     Using mobile data to build credit scores, financial identities and delivering instant credit 
  •     Facilitating financial access, choice and control to the underserved
  •     Creating user-friendly, seamless payment experiences
  •     Competing and collaborating to facilitate transactions and deliver unrivalled solutions 
14:40

Bank of the future: embracing digital transformation

  • Digital onboarding and KYC trends
  • End to End digital experience, from enrollment to instant card issuance
  • Integrated "digital" issuance in the same process
  • Simplifying the flow and boosting mobile app usage
14:40

Examining alternative uses of the blockchain

  •     Navigating the emerging opportunities offered by blockchain technology
  •     Utilising new blockchain applications toaccelerate global adoption
  •     Discussing future use cases including:o    Enhancing agriculture and creating smart farmso    Monitoring food supply chainso    Underpinning cloud storage platformso    Regulating healthcareo    Facilitating voting 

THE CUSTOMER OF TOMORROW

15:00

Expanding social payments

  •     Comprehending the vast potential of social payments 
  •     Taking social payments across borders 
  •     Making sure that the user experience is the right experience 
  •     Combining messaging, media sharing and payments in an integrated experience
  •     Moving beyond centralised closed models to create an interoperable network
15:00

Panel: Redefining your digital marketing strategy

  •     Seamlessly combining digital and physical delivery channels 
  •     Contextualising campaigns with relevant, interactive content marketing 
  •     Getting personal: customising to enhance the overall experience and increase ROI 
  •     Understanding increasing complex consumer decision behaviour in order to optimise conversion rates 
  •     Deriving insight from multiple sources simultaneously using big data, predictive analytics and consumer insight 
15:00

Developing open mobile money APIs

Luke Kyohere, Founder & CEO, beyonis

CREDIT & LENDING

15:20

Integrating proximity payments

  •     Facilitating a faster, cheaper and safer payment option
  •     Choosing the right contactless product for your business  
  •     Encouraging the acceptance of NFC
  •     Promoting a cashless economy
  •     Working with merchants to educate consumersReserved for sponsor
15:20

Facilitating increased subprime lending

  •     Creating opportunity for the underserved ‘credit invisibles’ 
  •     Enabling customers to establish a credit history
  •     Directly connecting borrowers to individual lenders
  •     Offering consumers a chance to get loans easily and quickly
15:30

Moving social media to the mainstream

  •     Incorporating social networking platforms with mainstream banking 
  •     Personalising campaigns at scale with Facebook, Twitter and Instagram 
  •     Overcoming challenges in measuring ROI from social media spend 
  •     Creating customer intimacy by listening to your customer and having two-way conversations
  •     Social media as a contact centre
  •     Monitoring and reacting to bad reviews 

SECURITY & ANALYTICS

15:40

Leveraging disruptive technologies to improve payment security

  •     Using 4th platform technologies to improve security and trust
  •     Applying algorithm-based technology to keep up with fraud techniques as they evolve 
  •     Prohibiting lapses in verification between hardware providers, payments providers and banks
  •     Managing identity and security
  •     Collaboration to improve security
15:40

Adopting alternative credit scoring & management

  •     Determining the characteristics of ‘good risk’ in underserved areas 
  •     Enabling lending to the underserved
  •     Combining multiple elements including  technology, social and mobile data to assess credit worthiness  
  •     Adopting personal data as a currency
16:00

Networking break

PROTECT, SECURE, REGULATE

Michael Mbuthia
16:30

CIO keynote panel: Building the bank of 2030

  •     Updating complex, core systems to keep up with an increasingly dynamic digital landscape 
  •     Deepening personal connections with customers via sophisticated data analysis techniques 
  •     Adopting adaptive security architecture 
  •     What place will AI-powered conversational interfaces have? 
  •     Advancing long term digital strategies to lead in customer satisfaction 
  •     Rolling out multilayered security and user behaviour analytics as the norm  
17:10

Close of day one

17:30

After-hours networking party - hosted by Discover

last published: 17/Sep/17 13:35 GMT