Nic Ray | Chief Executive Officer
BrandsEye

Nic Ray, Chief Executive Officer, BrandsEye

Nic is the CEO of BrandsEye  SA.  He cut his teeth in ad-land working at Ogilvy in South Africa and the UK. He then went on to be part of the founding leadership team that built and sold an African digital agency group (Quirk) to WPP. Today, he is helping grow BrandsEye into a global opinion mining business.

BrandsEye helps organisations increase revenue, optimise expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy.  Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational actions.

Appearances:



7 April - Day 1 @ 09:20

Panel: Hosted by Brandseye The changing landscape of South Africa banking, why customer experience matters

  • Measuring the consumer expectation gap, why CX sentiment matters
  • The new kids on the block, how are the digital banks performing in 2020
  • Not all data is equal, reputation and risk vs customer experience
last published: 24/Feb/20 14:35 GMT

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