Planet Biometrics - Day 3: Morning Keynotes
"Identity in air travel: How it could transform the industry"
The keynote will explore how biometrics has the potential to transform the air travel industry offering a unique opportunity to increase security whilst enhancing the passenger experience. The discussion will consider the potential challenges on introducing biometrics in a highly regulated industry and the value this revolution has the potential to deliver for the airline, airport, government and importantly the customer.
Simon leads Heathrow Airports Automation and Innovation agenda which is focused on the creation of a new operating model centred around the passenger and seeks to deliver a journey which is personal, simple and reliable. He is an experienced airport operator with over 15 years in the aviation industry and has an MSc in Air Transport Management.
Simon started his career at a flight training centre leading the flight operations department, and overseeing the running of the aerodrome, whilst studying for his commercial pilots licence. He later moved to work for BAA at both Southampton and Heathrow airports and took on senior roles in Airside ops, Terminal Management, Security, Operational Readiness and ultimately running the day to day operation at Heathrow. Having worked in the Middle East with Qatar Airways in 2010 and 2011, Simon returned to Heathrow and has spent the last five years involved in the running of Heathrow’s £3bn Capital Portfolio and delivering transformational change programmes.
Simon has a passion for leading transformational change and is a qualified executive coach. In addition to his main job Simon is also Chair of Governors of a West London College. Outside of work Simon is a keen skier, enjoys travel and being out on the water.