Digital:ID - Day 2: Digital Identity and the Future of Online Customer Experience
"The future of great secure customer experience is now and means no more passwords"
The future of great secure customer experience is now and means no more passwords. Frank will be covering:
- What he has learnt in life, security and customer adoption of new technologies
- Why passwords are a substantial security risk
- Why passwords are a barrier to deliver service and good customer experience
- If it is not useable, it is not secure – new tech that is being adopted now
Frank Abagnale is one of the world’s most respected authorities on forgery, embezzlement and secure documents. For over 40 years he has worked with, advised and consulted hundreds of financial institutions, corporations and government agencies around the world. Mr. Abagnale’s rare blend of knowledge and expertise began more than 50 years ago when he was known as one of the world’s most famous con men. His riveting story provided the inspiration for Steven Spielberg’s 2002 film, Catch Me If You Can, starring Leonardo DiCaprio as Abagnale.