Day 2, Wednesday 21 March 2012

last modified: 18 March '12

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7.30am
Breakfast - by invitation only

Sponsored by:

    8.30am
    Welcome coffee and registration
    9am
    Opening remarks from the Chair
    Mr Chris Hamilton at Cards & Payments Australasia

    Mr Chris Hamilton

    Chris Hamilton has been Chief Executive Officer of the Australian Payments Clearing Association (APCA) since 2006. APCA is the self-regulatory body and industry association for Australian payments. It provides the venue for banks, non-bank financial ...

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    CARDS INNOVATION

    9.10am
    International keynote presentation: Bringing new payments innovation to market: How Canada makes it work
    Mr Nigel Codrington at Cards & Payments Australasia

    Mr Nigel Codrington

    Nigel has been working with leading card issuers and payment providers in Canada since 2000. He is recognized within the card payment industry as an innovation leader having worked in the UK, Europe, Canada and the USA for payment clients including...

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    • How issuers, acquirers and merchants cooperated to bring EMV to market
    • How Canada became the world's biggest users of contactless payments
    • The future of NFC mobile payments in Canada

    9.40am
    Ensuring the digital security of cards innovations
    Mr Jean-Jacques Foglino at Cards & Payments Australasia
    10.05am
    What opportunities will mobile payments offer the merchant?
    Mr Andrew Cheesman at Cards & Payments Australasia

    Mr Andrew Cheesman

    Andrew Cheesman has been General Manager, Merchant Solutions with Commonwealth Bank of Australia (CBA) since February 2010. In this role, Andrew is responsible for leading Australia’s largest Merchant Acquirer, with just under 200,000 terminals and...

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    10.30am
    Morning Tea and Exhibition viewing
    11am
    How do commercial cards contribute to the card portfolio bottom line?
    Mr Peter Rand at Cards & Payments Australasia

    • Building your corporate and institutional cards business
    • How to make money from transactional banking
    • Opportunities for commercial prepaid growth
       

    • › Mr Peter Rand, Strategic Account Manager, Commercial Cards, ANZ
    11.25am
    Panel discussion: Reducing the costs of services in payments
    Mr John Banfield at Cards & Payments Australasia

    Mr John Banfield

    John Banfield is the Senior Vice President and General Manager of TNS’ Payments division in the Asia Pacific region. With over 25 years of experience, John brings a wealth of knowledge and expertise in business development, business-to-business...

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    Cris Topfner-Rigby at Cards & Payments Australasia

    Cris Topfner-Rigby

    Cris Topfner-Rigby is a payment executive with over 20 years experience in the industry and a background in military research both in Australia and abroad. At Coles, Cris’ responsibilities include payment strategy and policy advice, operational...

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    Mr Anil Gammampila at Cards & Payments Australasia

    Mr Anil Gammampila

    Anil is founder and chairman of ATTRA, a global IT solution company in the financial services domain. He has been responsible for building a truly global organization operating in Australia, India, Asia, Middle East, UK and US. As chairman of...

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    Ms Kelini Pin at Cards & Payments Australasia

    Ms Kelini Pin

    Kelini Pin joined SPS in August 2006. Kelini has over 18 years experience in the financial services primarily in the areas of strategy, business development, marketing and project management. Prior to joining SPS Kelini held a number of Executive...

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    12.05pm
    Lunch & Exhibition viewing time
    Mr Rajat Agrawal at Cards & Payments Australasia

    Mr Rajat Agrawal

    Rajat joined Attra in 2007 and looked after Business Development for the Australian and New Zealand market. In 2008, Rajat took over as the Head of the Australian business unit looking after sales and operations and has been responsible for doubling ...

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    Sponsored by:

    Pre-lunch address by:

    CUSTOMERS & LOYALTY

    1.30pm
    Using customer insights and loyalty data to deliver new product innovation
    Mr David Gelbak at Cards & Payments Australasia

    Mr David Gelbak

    David joined GE Capital in August 2008 as the Strategic Marketing Director across the GE Money portfolio. In early 2009 he moved into the role of Marketing Director Retailer Solutions, the number one issuer of retail credit cards in Australia. In...

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    1.55pm
    How transaction driven marketing is creating new partnering models and revenue streams for banks and retailers
    Mr David Parsons at Cards & Payments Australasia

    • Targeted, relevant and personalised marketing where the bank, retailer and customer benefit – based on individual shopping behaviour
    • A new revenue stream in an interchange-reduced future
    • Case studies of merchant funded rewards

    2.20pm
    Panel discussion: Assessing the performance and value of prepaid products
    Ms Natalie Zai at Cards & Payments Australasia

    Ms Natalie Zai

    Natalie joined Hoyts in 2008 to manage their gift card program which was initially launched in the Australian arm of the business. Natalie is responsible for the development and implementation of strategies for engaging and retaining customers. ...

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    Mr David Issa at Cards & Payments Australasia

    Mr David Issa

    David Issa is a national account executive at Optus Singtel, working in the prepaid sales division; David has worked with Optus for over 13 years in various roles across the business and also had a recent stint in the UK with Car Phone...

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    • How to leverage prepaid to maximise overall portfolio ROI
    • How can all stakeholders profit from prepaid?
    • How to grow customer uptake in both mass and niche markets
    • To what extent does prepaid cannibalise other revenue streams?
       

    2.50pm
    Multicurrency prepaid cards - making the most out of FX
    Mr Matt Collicoat at Cards & Payments Australasia

    Mr Matt Collicoat

    With Certegy and then FIS for 10 years. I am now in charge of pre-paid and mobile banking for FIA Asutralasia.

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    3.15pm
    Afternoon Tea
    3.45pm
    Panel discussion: Assessing the value of reward card and incentive schemes
    Mr Phil Gunter at Cards & Payments Australasia
    Mr Marcus Doherty at Cards & Payments Australasia

    Mr Marcus Doherty

    Marcus has worked in the cards and payments sector for over 10 years and has worked in two of Australia’s largest Banks where he held various positions in their respective Merchant Acquiring businesses. More recently, Marcus has moved to the...

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    • Defining a win-win reward scheme partnership
    • Can loyalty be created in the absence of reward and incentive schemes?
    • How to keep customers loyal after the incentive program has finished
       

    CHANGE & OPPORTUNITY

    4.15pm
    Meeting the demands of the modern consumer: Emerging payments and social media applications
    Mr Greg Johnson at Cards & Payments Australasia

    Mr Greg Johnson

    Greg is the head of Aussies continuously growing portfolio of consumer products. Originally known for home loans, Aussie now offers consumers a viable alternative to the banks in credit cards, personal lending, life and general insurances, and of...

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    • Fighting off competition and earning incremental revenue in the fast moving mobile financial services marketplace
    • Integrating mobility and social media into your overall approach to acquisition, retention, customer service, innovation and more
    • Using social media to improve consumer experience and engagement
    • Measuring the return of new applications
       

    4.40pm
    Panel discussion: The future of payments: prepaid cards, contactless and mobile
    Mr Greg Johnson at Cards & Payments Australasia

    Mr Greg Johnson

    Greg is the head of Aussies continuously growing portfolio of consumer products. Originally known for home loans, Aussie now offers consumers a viable alternative to the banks in credit cards, personal lending, life and general insurances, and of...

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    Mr Richard Cooper at Cards & Payments Australasia

    Mr Richard Cooper

    Richard Cooper is Vice President, Director of Marketing Strategy for FIS. His global remit gives him responsibility for defining and executing FIS’ marketing strategy in the company’s 100+ markets outside of North America. FIS is the world’s...

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    Mr Christophe Lambinon at Cards & Payments Australasia
    Mr Joseph Lombardo at Cards & Payments Australasia

    Mr Joseph Lombardo

    Joseph Lombardo is currently the Country Manager for the secure transactions business unit in Australia and New Zealand for Gemalto. With over 15 years experience in banking, Joseph joined Gemalto to be part of the exciting evolution and revolution ...

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    • Assessing local market demands for online and e-bank payments
    • Will low cost channels such as mobile phones and the internet consolidate the value chain and increase revenue share?
    • When and how will new technologies such as contactless achieve the critical mass necessary for their success?

    5.20pm
    Close of conference
    last modified: 18 March '12
    Sponsors
    Diamond Sponsor
    FIS Australia at Cards & Payments Australasia
    Gold Sponsor
    HP Enterprise Services at Cards & Payments Australasia
    Gold Sponsor
    Research in Motion Australia Pty Limited at Cards & Payments Australasia
    Gold Sponsor
    Giftango at Cards & Payments Australasia
    Gold Sponsor
    Gemalto Pty Ltd at Cards & Payments Australasia
    Gold Sponsor
    China UnionPay  at Cards & Payments Australasia
    Payment Innovation Sponsor Partner
    Visa Worldwide Pte. Limited at Cards & Payments Australasia
    Loyalty Partner
    AIMIA (Carlson Marketing) at Cards & Payments Australasia
    Silver Sponsor
    Transaction Network Services Australia Pty Ltd at Cards & Payments Australasia
    Silver Sponsor
    Oberthur Technologies Australia Pty Ltd at Cards & Payments Australasia
    Silver Sponsor
    Strategic Payments Services Pty Ltd at Cards & Payments Australasia
    PCI/Security Pavillion Sponsor
    Stickman Consulting Pty Ltd at Cards & Payments Australasia
    Educational Seminar zone sponsor
    SafeNet Asia Limited at Cards & Payments Australasia
    NFC Stream Sponsor
    VeriFone Australia Pty Ltd at Cards & Payments Australasia
    Breakfast Sponsor
    Edgar, Dunn & Company Pty Limited at Cards & Payments Australasia
    Lucheon Sponsor - Day 1
    IP Payments Pty Ltd at Cards & Payments Australasia
    Lunch Sponsor Day 2
    Attra at Cards & Payments Australasia
    Barista Sponsor
    ABnote Australasia Pty Ltd at Cards & Payments Australasia
    Associate Sponsor
    BPC Banking Technologies (Asia Pacific) Pte Ltd at Cards & Payments Australasia
    Associate Sponsor
    Ceridian Stored Value Solutions at Cards & Payments Australasia
    Associate Sponsor
    Independent Transactions Solutions Pty Ltd at Cards & Payments Australasia
    Associate Sponsor
    Tapit at Cards & Payments Australasia
    Associate Sponsor
    Datacard South Pacific Pty Ltd at Cards & Payments Australasia
    Associate Sponsor
    Giesecke & Devrient Australasia Pty Ltd at Cards & Payments Australasia
    Associate Sponsor
    FIME Asia at Cards & Payments Australasia
    Associate Sponsor
    Serverside Group at Cards & Payments Australasia
    Associate Sponsor
    Mag-Tek Australia Pty Ltd at Cards & Payments Australasia
    Associate Sponsor
    SwyftWallet at Cards & Payments Australasia
    Associate Sponsor
    ViVOtech Inc at Cards & Payments Australasia
    Associate Speaker
    RedPrairie Asia Pte. Ltd at Cards & Payments Australasia
    Satchel Sponsor
    Pronto Software Pty Ltd at Cards & Payments Australasia
    Exhibitor Partner
    Pacnet at Cards & Payments Australasia
    Exhibitor
    Card Testing International at Cards & Payments Australasia
    Exhibitor
    Global Asset Systems Pty Limited at Cards & Payments Australasia
    Exhibitor
    Bell ID at Cards & Payments Australasia
    Exhibitor
    Wacom Australia Pty Ltd at Cards & Payments Australasia
    Exhibitor
    Info Central at Cards & Payments Australasia
    Exhibitor
    Veda Applied Intelligence at Cards & Payments Australasia
    Exhibitor
    Digital Identification Solutions Pte. Ltd. at Cards & Payments Australasia
    Exhibitor
    Kensington, a division of ACCO Brands at Cards & Payments Australasia
    Exhibitor
    CardPro Australia at Cards & Payments Australasia
    Exhibitor Partner
    Spectra Technologies at Cards & Payments Australasia
    Exhibitor
    Thales E-Security at Cards & Payments Australasia
    Exhibitor
    GFG Group Limited at Cards & Payments Australasia
    Exhibitor
    Symlink Corporation at Cards & Payments Australasia
    Exhibitor
    Witham Laboratories at Cards & Payments Australasia
    Exhibitor
    DUALi Inc. at Cards & Payments Australasia
    Exhibitor
    Placard Pty Ltd at Cards & Payments Australasia
    Exhibitor
    TIBCO Software Australia Pty Ltd at Cards & Payments Australasia