Sammy Aramaki | Vice President Innovation & IT Strategy
All Nippon Airways | Hong Kong

Sammy Aramaki, Vice President Innovation & IT Strategy, All Nippon Airways

H. Sammy Aramaki is the Vice President - Innovation & IT Strategy for All Nippon Airways (ANA), the Japanese leading 5-star airline, for 3 years. Before that he served ANA for 24 years in various management positions.
 
During his tenure as the VP of Innovation & IT Strategy with the airline, Sammy Aramaki has been part of the team that underwent several business process changes such as development of mobile service /non-voice customer communication /infrastructures for better "Customer Experience". 
 
He also promotes ”Work Style Innovation” with deployment of tablets and smart phones for all ANA staff and he managed deployment Google Apps for enterprise for almost 33,000 ANA staff. 
 
Prior to the current position, Sammy Aramaki had been working in “Revenue Management” area for ANA for more than ten years to have led several business challenges such as introduction of new fare structure /revenue management system/ change management. He also managed the Customer Service Contact Center locate in Los Angeles, U.S.A.
 
Sammy Aramaki graduated with a BA in Law from the Kyoto University, Japan.

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