Youvraj Seeam | E-Sales & Product Manager, Commercial (E-Commerce)
Air Mauritius Ltd

Youvraj Seeam, E-Sales & Product Manager, Commercial (E-Commerce), Air Mauritius Ltd

Starting my career at Air Mauritius in the IT Department in March 1998, I made my first steps into the aviation industry. The dynamic environment of the IT and airline business offered me multiple opportunities for personal growth from humble beginnings to higher responsibilities in parallel with the company’s development. During my 19 years+ of service, I have acquired considerable know-how and work experience in different areas of the business, from IT Training & user empowerment, Managing IT Help Desk technical & functional support, Project Management, Change Management through various IT projects, Airline Loyalty Marketing, Frequent Flyer Programme partnership, Customer Relationship Management, to highly specialist functions like Airline E-Commerce with new skills & competencies such as Digital Marketing, Search Engine Optimisation (SEO), Search Engine Marketing (SEM), Email Marketing, Remarketing, Online Sales Strategy, E-Products, Internet Booking Engine, Web & Business Analytics, Attribution Modeling, Domain Management & Registration, Content Marketing, Marketing Automation, Airline Mobile Strategy, Airline Distribution, Airline & non-Airline Ancillary Sales, Airline Social Media Strategy, Social Media Community Management, Social Customer Service and Social Media Marketing.


Day Two @ 14:30

Opportunities and challenges of Artificial Intelligence, Virtual Reality and Augmented Reality for airline marketers

Airlines are beginning to show interest in new and emerging technologies like AI, VR and AR to enhance business efficiency and improve customer experiences. Join us as we explore the latest technologies that will play a crucial role in reshaping the air transport industry.

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