Thomas Laxar | Director, Product Management (In Flight Entertainment and Connectivity, Content & Portal)
Lufthansa Group Hub Airlines I Austrian, Lufthansa, SWISS

Thomas Laxar, Director, Product Management (In Flight Entertainment and Connectivity, Content & Portal), Lufthansa Group Hub Airlines I Austrian, Lufthansa, SWISS

Thomas Laxar held various positions within Austrian Airlines, starting from maintenance, engineering trough product management. In 2017 he was appointed as Director IFEC Content & Portal in which he and his team is responsible for the Lufthansa, Swiss and Austrian Airlines digital touchpoint in the aircraft.

Thomas holds an engineering degree in electronics and an MBA for Management and Communications. 

Appearances:



Day One @ 15:00

Panel: The next wave of IFEC

It is forecast that by 2025, there will be around 15,000 aircraft connected. Also, there will be an explosion of bandwidth coming online. But, what does it mean for the airline industry from both operational and passenger experience perspectives. In this panel, we get predictions from the industry’s top executives about where IFEC will be in 10 years time. Also, what will be the future tech to drive this change.
  • Understanding what your passengers want
  • The sky’s the limit: Exploring the potential of online shopping, real-time social-media updates, email access, dozens of ‘live’ TV channels, virtual reality and even tele-medicine
  • Artificial intelligence, virtual reality and deep learning: How will these disruptive innovations change the existing IFEC practices, processes and systems?
  • Commercial benefits vs. costly and time-consuming rollout process
  • How to turn an IFEC service that is likely to become the minimum value proposition expected by customers, into a market differentiation and revenue making opportunity for airlines
  • Towards an extended experience: New ideas for the customer to take the IFEC experience home with them

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