Pacino Qin | Head of Ancillary Revenue and Head of Hong Kong Airlines Holidays
Hong Kong Airlines

Pacino Qin, Head of Ancillary Revenue and Head of Hong Kong Airlines Holidays, Hong Kong Airlines

Pacino Qin is the Head of Ancillary Revenue and Head of Hong Kong Airlines Holidays.  Pacino has been working in the aviation industry for 10 years in China and Hong Kong.  With the hands on experience from air traffic service, flight operations, cabin services to commercial.  Pacino is driving the sales culture of Hong Kong Airlines from all aspects.

Appearances:



Day One @ 14:40

Time to look beyond the trolley: How to drive inflight retail via mobile

For many airlines, the reality in inflight sales still remains the trolley and the product catalogue still remain the key point. Yet airlines should realise that travellers are ultra-connected today via mobile, and they are open to connections at various touch points. For airlines, optimising these touch points is key to unlocking the inflight opportunity.
  • How to make better use of big data and new, technology-driven opportunities to provide personalised onboard offers
  • Push messaging and other e-commerce strategies: How to effectively inform passengers of what will be available onboard and present them with special offers that can be used inflight?
  • Building a scalable, robust inflight shopping solutions across various digital touch points.

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