MeAn Llamzon is the Vice President of the Human Capital Department of Philippine Airlines. She assumed the position in 2014.
Her role is to provide strategic leadership, program development and execution, to the following enterprise functions for system-wide employee populace:
• Talent Acquisition
• Compensation, Benefits, Medical Services
• Training & Development
• HR Systems & Management
• Organization Effectiveness
• Business Partnering
• Employee Relations, Engagement and Communication
• Industrial Relations
• Organization and Manpower Planning
The substantial years of her work life in PAL were spent in the learning and development, moving up from being a Training and Development Specialist to Assistant Vice President of Training and Development Sub-department.
The years spent in learning and development focused in developing and implementing performance-based training programs and interventions to address the needs and requirements of the line and staff departments.
She co-designed the developmental plan for an internship program to train and prepare future young Management Associates to become leaders, through classroom training that developed their management skills and professional competence and hands-on job rotations to become familiar with many areas of the airline business. (2008).
She designed and conducted the first Human Factors Airside Safety training program for PAL airport ramp personnel to improve safety and effectiveness in the ground operations and reduce human error. (2002). Her training exposure started with teaching Weight and Balance to the airline’s Load Controllers.
As head of the Human Capital Department, she is leading the organization in strengthening its culture of high performance, coaching and engagement, tracking the employee’s entire journey in the organization through identified touchpoints: Attract Me, Hire Me, Get Me Started, Develop Me, Engage and Support Me, and Wish Me Farewell-- with on-going programs --- guided by the company's Service Promise to its customers - Buong Pusong Alaga (Whole-Hearted Service), which is carried over to the internal customers or its employees.