Airline Revenue & Distribution

Aviation Loyalty Asia

FOR PREMIUM DELEGATE PASS HOLDERS ONLY

 

Aviation Loyalty, Wednesday 19 February 2020

KEYNOTE PLENARY

Yanendra Weerakkody
08:50

KEYNOTE PANEL: Innovation labs: just an investment opportunity?

This session will consist of a series of 10 minute interviews followed by a panel discussion, looking at digital innovation and digital transformation for airlines. ·Taking a more venture-capital-oriented approach to innovation·Fostering a digital mindset in your workforce·The role of innovation labs in airline digital transformation strategy· Is Asia the new hub for travel technology and innovation?
Yanendra Weerakkody, Digital Transformation Lead, SriLankan Airlines
Jerome Gauvin, Senior Design Thinking Manager, Singapore Airlines Limited
10:20

Platinum Sponsor Address

10:40

EXHIBITION VISIT AND NETWORKING REFRESHMENTS

Loyalty innovation

Aviation Loyalty
11:40

Changing your loyalty programme: good move or bad?

Aviation Loyalty
12:00

Does blockchain have a place in airline royalty programmes?

Panel discussion
13:00

EXHIBITION VISIT AND NETWORKING LUNCH

Aviation Loyalty
14:20

Loyalty metrics: what does success look like?

Aviation Loyalty
14:40

Increasing share of wallet: how can behavioural insights help?

Aviation Loyalty
15:00

Capitalising on loyalty data: delivering tailored content and personalised experiences

Engagement and profitability

Aviation Loyalty
15:20

Does closing loopholes increase profitability?

Panel discussion
Aviation Loyalty
15:40

Panel: Balancing happier customers and higher profit

16:20

EXHIBITION VISIT AND NETWORKING REFRESHMENTS

last published: 17/Jan/20 01:05

 

 

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To sponsor or exhibit contact:
Adam Ball
Tel:   +65 6322 2705
adam.ball@terrapinn.com

To speak contact:
Roseanna Johnstone   
Tel:  +65 6322 2707 
roseanna.johnstone@terrapinn.com