Sandra is the Manager of the ICT Training Team at the University of Southern Queensland. Her team provides in person and online training to staff and students in IT systems utilised through the University. Sandra and her team are always excited about trying something new and she believes innovation (and a hint of fun) can be the key to engagement.
Her biggest success to date has been implementing multimedia micro-training to staff which has been so successful, it’s now in its third year of production.
She believes that it's not only important to get the messages across but to also get them coming back for more.