FAQ

WHAT VIRTUAL PLATFORM IS THE EVENT USING?  

The virtual platform is called Swapcard! You can download the Swapcard app or access Swapcard on your desktop.  

 

WHEN WILL I RECEIVE MY LOGIN?  

Only registered attendees will receive a login. If you are not registered, register here.   

1 month prior to the show, all exhibitors and registered exhibitor staff will receive an email from hello@swapcard.com with their login.  

1 week prior to the show, all attendees and speakers will receive an email from hello@swapcard.com with their login.  

 

IT’S SHOWTIME! HOW DO I ACCESS THE EVENT?  

Click this link!  https://app.swapcard.com/login    

Need a new password?  

  • Enter the email address you registered with  

  • Send me a magic link  

  • You will receive an email from  hello@swapcard.com within 30 minutes of requesting the magic link.  

 

HOW LONG WILL THE EVENT BE AVAILABLE?  

If you missed a presentation, all sessions are being recorded and will be available to view under the agenda tab for one month after the event.  

 

HOW DO I RECEIVE CPE CREDITS?  

To receive 1 CPE credit per session, you must watch the full session on the date and time the session is scheduled.  

You will also have to answer two poll questions throughout the session.  

CPE certificates will be emailed to your registration email address within one month after the show is complete.  

See the below video for more information:  

https://vimeo.com/508601542   

 

WHAT IS SWAPCARD AND HOW DO I NETWORK WITH ATTENDEES?  

Include demo videos  

How to view exhibitors:  https://vimeo.com/508571470     

How to view the agenda, create a  personal schedule  and receive CPE credits:  https://vimeo.com/508601542     

How to network, make connections and set up meetings:  https://vimeo.com/508572914     

How to update your profile:  https://vimeo.com/508573539    


HAVE ADDITIONAL QUESTIONS?  

All tutorial videos on how to navigate the platform can be found under the help desk tab in the platform  

If you need further assistance, contact Nicolette.Peluso@terrapinn.com       

 

 

 

GET INVOLVED

 

SPONSORSHIP, PARTNERSHIPS & CONFERENCE

Ali Hamdani now on + 1 646 619 1774 or email Ali.Hamdani@terrapinn.com

 

SPEAKING OPPORTUNITIES

Kiara Morgan now on + 1 646 619 1840 or email Kiara.Morgan@terrapinn.com

 

MARKETING & pRESS OPPORTUNITIES

Bree Vaughn now on + 1 646 619 1819 or email Bree.Vaughn@terrapinn.com