Healthcare at Home


Rare Disease Medication Services is a division of the Healthcare at Home Group. Healthcare at Home is the largest European Pharmacy and the UK’s largest clinical homecare company with offices in UK, Switzerland, Germany and the Netherlands, and has been operating since 1992 providing complex care to patients, families and healthcare systems with a focus on rare diseases.

At Rare Disease Medication Services, we offer short or long term orphan drug supply chain management and clinical services support to rare disease manufacturers who may or may not have a European presence during clinical trial and post launch phases. From our Netherlands base we provide a flexible speciality order-to-cash logistics service and a care service for high value, high risk rare and ultra-rare products to over 1,000 healthcare providers in 22 countries across Europe. Services range from multi-lingual customer service and customer care teams to invoicing and cash collection.

With our dedicated team of clinical and operational experts we provide a service designed with the patient and patient’s family in mind, and through careful design we can ensure an ethical data collection service to capture the needs of the manufacturer for research, clinical trials, market access development and adverse event reporting purposes. We can also support you in clinical trial logistics, monitoring and specialist nursing support pre-launch of your product. After launch, we have vast experience in broadening market access for your products as well as clinical and adherence support programmes to enhance patient compliance. We look forward to meeting you the Congress to explain how we can support the commercialisation of your product pipeline.