Michael Mrak | Head of Department for Corporate Governance Coordination and Compliance
Casinos Austria AG

Michael Mrak, Head of Department for Corporate Governance Coordination and Compliance, Casinos Austria AG

Appearances:



Regulation Day - 3rd July @ 15:40

Lesson learned - What I have experienced while implementing GDPR

 
  • The starting situation was decisive
  • A giant project explained in 10 minutes
  • The biggest challenges during the implementation
  • End of the project ≠ End of work
  • Data protection in the EU and worldwide. A short look into the near future.

World Gaming Executive Summit Main day 1 - 4th July @ 15:40

Panel Discussion: Using advanced data and analytics to increase player longevity

  • How can CRM data generate real time and targeted adverts?
  • How can data be used to create personal interactions with each customer?
  • Which data should be collected to get accurate insight on our new customers?
  • Addressing security issues associated with data collection
 

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