Barcelona, 3 - 5 July 2018

Schedule

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Jul 408:30
Conference pass

Registration commences, welcome refreshments served

Keynotes

Jul 409:00
Conference pass

Chairperson opening remarks

Keynotes
Jane Anscombe, Non Executive Director, GVC
Jul 409:10
Conference pass

Keynote interview: Inspiration from an industry leader

Keynotes

Exclusive interview with Brian Mattingley, Chairman of 888 Holdings where he will discuss his experience of the industry so far and his predictions for the future.
Interviewee: Brian Mattingley, Chairman, 888 Holdings
Interviewer: Jane Anscombe, Non Executive Director, GVC
Jul 409:30
Conference pass

Successful consolidation: Delivering value from M&A

Keynotes
  • Understanding the leading M&A deals of 2017 that have transformed the industry
  • The drivers for M&A: Increasing regulations, new tax regimes, technological innovation
  • The impact of ever growing competition on M&A trends and activity
  • Predicting deals for 2018: Forecasting a new wave of consolidation
Shay Segev, Chief Operating Officer, GVC Holdings
Jul 409:50
Conference pass

C’Suite panel: Examining the gaming industry’s next big move - what will generate revenue in 2020?

Keynotes
  • Will it be new markets, new product differentiation or a disruptive technology?
  • What are the most valuable markets of 2018, will these be the same in 2020?
  • How will business models and strategies need to be restructured to meet changing customer demands?
  • How will gambling keep its place when other new entertainment technologies are on the rise?

Moderator: Oisin Lunny, Senior Market Development Manager, Independent
Johnny Hartnett, Cheif Development Officer, Paddy Power Betfair
Gavin Hamilton, CEO, Red Tiger Gaming
Jesper Karrbrink, CEO, Mr Green
Werner Becher, CEO, Interwetten
Jul 411:30
Conference pass

C’Suite panel: Adapting to a world of disruption - How will technology change the face of the gaming industry?

Keynotes
  • In a digital world, how should operators market their brand to attract new types of customers?
  • Emerging technologies: Which technologies will revolutionise the customer experience?
  • Competing on pricing, product and customer services in a changing environment
  • What is the reality of VR and wearable technology in the gaming industry?


Moderator: Oisin Lunny, Senior Market Development Manager, Independent
John Coleman, Chief Financial Officer, Microgaming
Per Widerstrom, Chief Executive Officer, Fortuna Entertainment
Marcus Brennan, Chief Executive Officer, Betbright
Mor Weizer, Chief Executive Officer, Playtech
Keith Laslop, Founder, Jackpotjoy Plc
Jul 412:00
Conference pass

Roundtable discussions

Keynotes
Sweden: Overcoming operation challenges after the regulation

Putting responsible gaming and security at the heart of the customer experience
Michael Brady, CEO, Bede Gaming

Capitalising on gaming Tourism
Hrvoje Vincetić,Managing Director,Casino Adriatic

Gaming in Latin America
Francisco Javier Caamano, COO, Sortis and Golden Lion Casinos

Securing online gaming – best practise and global market insights
Justin Cosnett
, Head of Solution Architecture, Continent8

Integrating eSports into your offering
Benjamin Föckersperger, Chief Esports Officer, Esports.com

The impact of using third party data assets in automating Problem Gambling, AML and Source of Funds processes
Andrew Davies, Product Director, Pay360

All-In-Diversity: Building the business case for diversity at every level in gaming
Christina Thakor-Rankin, Co-Founder, All-In-Diversity Project
Jul 414:20
Conference pass

Panel discussion: Emerging technology outside of the gaming industry: What can we learn from outsiders about technology adoption?

New Technologies

  • Which industries have or are being disrupted and who are the disruptors?
  • Which technology challenges have some industries faced that the gaming industry might face shortly?
  • What should the gambling industry be doing, who should it be learning from if it is not to go the way of the Kodak’s and Woolworths of this world?
  • Assessing new payment methods
Moderator: Luis Pereira, Managing Director, Asia Gaming Brief
Sean Keogh, Chief Product Officer, Mybet
Will Mace, Head of Kindred Futures, Kindred Group
Steven Grech, Co-Founder, Yakocasino
Jul 414:20
Conference pass

Panel discussion:  Your new sports betting customer: Keeping pace with the customer expectations and driving user engagement

Sports betting
  • New customers and new expectations - how can sports betting attract and retain tomorrow’s player?
  • How is digitization is changing customer behavior?
  • We might have missed the millennials, but how can we engage Gen Z in sports betting?
  • Successful loyalty programs – what’s working where?
Giovanni Garrisi, CEO and Owner, Stanleybet International Ltd
Carlo Di Maio, Sportsbook Director, Eurobet Italia
James Garmston, CEO, EasyOdds
Jul 414:20
Conference pass

Panel discussion: Integrated resorts and casinos around the world: new markets and new opportunities

Resorts and casinos
  • Which regions are on the rise and which are at risk of slow down?
  • What will be the extent of casino success in Japan?
  • What impact will Japan have on the rest of Asia, and the world?
  • Creating compelling attractions without investing beyond revenue potential


Moderator: Tim Shepherd, Co-Founder, Silver Heritage Group
Peter Hoetzinger, Co CEO, Century Casinos Inc
Wolfgang Bliem, CEO, Grand Casino Luzern
Jul 414:20
Conference pass

Panel discussion: Panel discussion: Did the gambling industry miss the millennials? What can we do to ensure we reach Gen Z?

The new customer
  • Which gaming verticals succeeded in engaging millennials and which failed?
  • How can the gaming industries learn from other industries when looking to engage Gen Z?
  • What does Gen Z look expect your brand to be?
  • What channels must companies be present in to accurately attract new gamers?
Moderator: Claire Tribert, Marketing Consultant, Betsson Group
Itai Zak, CEO, Go Wild Gaming
Shelly Hadad, COO, Mansion
John Gordon, CEO, Premier Punt
Alexander Stevendahl, CEO, VideoSlots
Jul 414:50
Conference pass

Embracing blockchain technology to streamline your gaming operations

New Technologies
Kostas Farris, CTO, Quanta
Jul 414:50
Conference pass

Investing in technology to improve the customer experience

Sports betting
  • Gaming technologies that are upping the game and changing the industry as we know it
  • How is technology creating new obligations for operators to interact with people differently?
  • Innovative technology for reaching, attracting and retaining new customers
  • What is on the horizon for gaming technology: Where will it be in 2025?
Roy Meckenzie, Chief Executive Officer, 10Bet
Jul 414:50
Conference pass

Developing a strong brand design and strategy

Resorts and casinos

Reserved for Phillippa Garty, Head of Marketing, Aspers
Jul 414:50
Conference pass

Using payment technology to provide a smooth and secure customer experience

The new customer
Sandra Barton, Fraud and Payment Specialist, MoneyMatrix
Jul 415:40
Conference pass

Panel discussion: Examining the reality of next generation technology in the gaming industry: What is its real potential?

New Technologies
  • How is VR currently being used and what can we anticipate in the next 2 years?
  • What is the potential of AI in gaming?
  • Machine learning initiatives in gaming: Who’s using it best?
  • Meeting the regulations and meeting responsible gaming requirements
Moderator: Melissa Blau, CEO, Veltyco
Alexandre Tomic, Co-Founder and CEO, Alea Digital
Jose Antonio Esteban Sanchez, CTO, Codere
Michael Pedersen, CEO and Co-founder, Letsbet.com
Jul 415:40
Conference pass

Panel discussion: New advancements in technology for sports betting: What can we expect to see in 5 years’ time?

Sports betting
  • Examining the evolution of AI and Machine learning for a more engaging user-driven experience
  • What influences the investment decision in backing a new technology?
  • AI, bots and wearable’s; how are these being utilised commercially
  • Overcoming concerns associated with new technology adoption
Veiko Krunberg, Managing Director, Olympic Entertainment Group
Jens Nielsen, Head of Sportsbook, Danske Spil
Rory Anderson, Consultant, 12Bet
Jul 415:40
Conference pass

Panel discussion: Envisioning the casino floor of tomorrow: How are offerings set to develop or change?

Resorts and casinos
  • Moving beyond gaming: How can casinos incorporate other services into their offering
  • How will new customer habits and behaviours change the casino floor of tomorrow?
  • What technology should casinos be investing in?
  • What is the potential for VR or AI on the casino floor?
Moderator: Jason Frost, President, Euromat
Simon Thomas, Chief Executive Officer, The Hippodrome Casino
Georg Tsonoulis, General Manager, Casino, Casino Sunborn Super Yacht Gibraltar
Laurent Lassiaz, Chairman and Chief Executive Officer, Joa Groupe
Américo Loureiro, Gaming Director, Solverde
Jul 415:40
Conference pass

Panel Discussion: Using advanced data and analytics to increase player longevity

The new customer
  • How can CRM data generate real time and targeted adverts?
  • How can data be used to create personal interactions with each customer?
  • Which data should be collected to get accurate insight on our new customers?
  • Addressing security issues associated with data collection
Moderator: Claire Tribert, Marketing Consultant, Betsson Group
Andy Walton, Head of Core Products, Sky Betting and Gaming
Irina Cornides, CEO, Jackpotjoy Division, Jackpotjoy Plc
Jan Teichmann, Head of Data Innovation, Rank Group
Jul 416:10
Conference pass

Facebook: Leveraging Machine Learning to Drive Business Results

New Technologies
  • Move beyond proxy metrics to business results
  • Leverage machine learning to find the right people
  • Use what you know about your current customers to find new customers
Finbarr O'Mahony, Head of Real Money Gaming and Social Casino EMEA, Facebook
Jul 416:10
Conference pass

Gamification of sports betting: The next step

Sports betting
  • What happens to a bookmaker when pricing is no longer a differentiator?
  • Is knowledge of psychology more important than knowledge of football to a modern bookmaker?
  • How have our customers evolved and what do customers really want?
  • How do we give everybody VIP treatment?
Jamie Hart, Managing Director, Superbet
Jul 416:10
Conference pass

New technologies, tools and concepts to improve the land based casino experience

Resorts and casinos
  • The design of new physical spaces more directed to the younger crowd
  • The potential impact of skill based gameson gaming revenues and on casino floor design
  • The role of cryptocurrencies on brick and mortar resorts
  • Virtual reality lounges and how to make a profit from them
  • Integration of digital technologies with physical operations (Live Gaming – Social Casinos – Casino Apps
Francisco Javier Vidal Caamaño, COO, Sortis & Golden Lion Casinos
Jul 416:10
Conference pass

Branding, loyalty programs and customer retention

The new customer
  • How can existing approaches to driving repeat visitation benefit from deeper understanding of customer needs
  • Matching customer preferences to your brand and ways in which this can be achieved
  • Putting customer needs at the core of your loyalty programme
Yuri Cameron, Director, Gaming Analytics, Caesar's Entertainment

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Jul 510:00
Conference pass

Chairperson opening remarks

Keynotes
William Scott, Vice President, iGaming Expert
Jul 510:10
Conference pass

C’suite panel: Casino innovation from Asia - opportunities for the global gaming market

Keynotes
  • Examining the rise of VIP gaming trends in Macau and how this will impact the global gaming market
  • What can be learnt from how the Philippines are staying competitive as a global gaming and tourist destination?
  • Making sense of the changes to the Japanese market: How much could this be worth?
  • Reimagining the casino experience: How are regional casinos maximising profit and tapping into non-gaming amenities in Asia?
Moderator: Rosalind Wade, Managing Director, Asia Gambling Brief
Rhys Jones, Managing Director, HaTien Vegas Entertainment Resort
Daniel Cheng, Senior Vice President Asia, Hard Rock International
Timothy Mcnally, Chairman, Nagacorp Ltd
Angel Sueiro, COO, The Emerald Resort
Jul 510:40
Conference pass

C'suite Panel: The future of sports betting: What will the industry look like in 2030?

Keynotes
  • What are the latest innovations in customer engagement methods?
  • Is social betting the next big thing? What does it mean for the traditional market?
  • In-house vs external sportsbook; Is it all about the best prices/trading rates?
  • How can the industry embrace the eSport opportunity?
Moderator: Andrew Gellatly, Head of Global Research Services, Gambling Compliance Ltd
Giovanni Garrisi, CEO and Owner, Stanleybet International Ltd
Andrew Cochrane, Chief Commercial Officer, SBTech
Tyrone Dobbin, Managing Director, Sportingbet South Africa
Gustaf Hagman, CEO and Co-Founder, Leo Vegas
Jul 511:30
Conference pass

Panel Discussion: Traits of the eSport customer: What differentiates them from the traditional player?

New ways to play
  • Which characteristics do esports players have that others don’t?
  • Which demographics do esports appeal to and is this changing?
  • Esports around the world: Who is doing it well?
  • Where are the investment opportunities: Which areas are most likely to succeed in esports?
Moderator: Benjamin Fockersperger, Founder, esports-agency.gg
Jamieson Selby, SVP, Games & Marketing, Bspot
Vidar Duvnäs, CEO, Betspawn
Ben Bradtke, Co-Founder and MD, esportsbetting.com
Scott Burton, CEO, ESP.bet
Michael Doyle, CMO, PVP.ME
Jul 511:30
Conference pass

Panel discussion:  The future of cryptocurrency in the gambling industry

Blockchain
  • What does the Initial Coin Offering marketplace tell us about where crypto is headed?
  • How will the tide of legislation in licensed jurisdictions impact the future of crypto in gaming?
  • How is cryptocurrency growing in acceptance and awareness?
  • What is place does crypto currency have in a global marketplace full of liquidity and anonymity?
Moderator: Becky Liggero, Lead On-Site Reporter, CalvinAyre.com
Lars Lien, Co-Founder & CEO, Luckbox
Adriaan Brink, CEO, Betterbetting
Jedidiah Taylor, Founder, CEO, Decent.Bet
Jul 511:30
Conference pass

Panel discussion: Delivering successful brand engagement across multiple channels: What works and where?

Brand engagement and personalisation
  • What can we learn from other industries about delivering successful brand engagement?
  • How can we use data analytics to enhance brand engagement?
  • Solidifying your company’s values to create a successful brand
  • How do you know when its time for a company rebrand?
Moderator: Ronna Shilon, CEO, Gate777
Raphael Kalogeropoulos, CEO, WISH ME LUCK LTD.
Chris Snell, Industry Manager, Google
Sandise Sibanda, Head of Marketing, Sun International
John Gordon, CEO, Premier Punt
Maria Boelius, CEO, Cashmio
Jul 512:00
Conference pass

Sponsor: Understanding player psychology to deliver profit

New ways to play
  • Creating a visually appealing experience with top quality games
  • Incorporating multi-channel into your offering for a better user experience
  • How does your customer want to play: Understanding player dynamics?
  • Pushing gaming limits with cutting edge graphics
Jul 512:00
Conference pass

Building-out crypto utilities and functionalities in a gambling context

Blockchain
  • Understanding the advantages of raising capital through bitcoin over other more traditional avenues
  • Using crypto utilities to enhance the customer engagement in E-sports
  • Incorporating crowdsales into our offering: Benefits and challenges
  • Using blockchain technology for a secure and transparent customer experience
Lars Lien, Co-Founder & CEO, Luckbox
Jul 512:00
Conference pass

Innovation in brand design: Adopting a distinct and clear brand architecture

Brand engagement and personalisation
  • Segment your messaging so that your whole customer base hears what they want to hear
  • Clarifying your brand positioning: How do you align message and name?
  • Increase customer and stakeholder confidence with well-defined brand direction
  • What have we done to maximise visibility in a crowded marketplace?
Sandise Sibanda, Head of Marketing, Sun International
Jul 512:20
Conference pass

Panel Discussion: Fantasy sports around the world: What is working and where?

New ways to play
  • New customers and new markets: Where is the potential for DFS (Daily Fantasy Sports)?
  • Customer demographics: Who is more likely to play? Why?
  • Are we really about to see a social revolution in gaming?
  • What does DFS have to offer to the igaming industry?
Valery Bollier, Chief Executive Officer and Co Founder, Oulala Games Ltd
Hampus Hagglof, CEO, FSport
Ross McCall, Co-Founder & CEO, MatchDay Fantasy
Jindřich Rajchl, CEO, Funtasy sports
Jeffrey Haas, Chief International Officer, Draft Kings Inc
Jul 512:20
Conference pass

Panel discussion: Incorporating blockchain technology into your gaming platforms

Blockchain
  • How can blockchain be used for gaming mechanics and identity?
  • How is blockchain technology transforming the conventional gaming industry for the better?
  • Providing safety and credibility to players and operators
  • Using blockchain technology to widen your customer base by making your product available to everyone regardless of region
Moderator: Stephen Taylor-Matthews, Blockchain Expert, Independent
Vasily Polynov, Head of Communications, TrueFlip
Jul 512:20
Conference pass

Panel Discussion: Personalisation: What’s the real value and what do customers make of it all?

Brand engagement and personalisation
  • How can data analytics be used to understand what type of content your target audience wants?
  • How can you make conclusion from specific customer behaviour to build unique profiles for them?
  • Customer perspective: collecting feedback from your customers to understand what they want from it all

Moderator: Ronna Shilon, CEO, Gate777
Heather Cooper, Chief Marketing Officer, Casumo
Ariel Reem, CEO, Casino Cruise
Charles Gillespie, Group Chief Executive Officer, Gambling.com Group
Dusan Zuza, Chief Marketing Officer, Superbet
Jonathan Swerdlow, Chief Executive Officer, Gamytech
Jul 512:50
Conference pass

How to launch your product in a new marketplace and jurisdiction

New ways to play
  • How to work with regulators and lawmakers to educate them on your product to successfully launch in that jurisdiction
  • From a global perspective, how much operators tailor their product to appeal locally (thinking sports, currency, payment options, UI, etc.)?
  • What regulatory tweaks have you considered when looking at your next jurisdictions?
Jeffrey Haas, Chief International Officer, Draft Kings Inc
Jul 512:50
Conference pass

Bitcoin Cash: A Win for the iGaming Industry

Blockchain
  • Why Bitcoin Cash represents the true vision of Bitcoin as peer-to-peer electronic cash
  • Massive on-chain scaling future of Bitcoin Cash
  • Payment system benefits from using Bitcoin Cash
  • New applications and functionality for the iGaming industry
Jimmy Nguyen, CEO, nChain
Jul 512:50
Conference pass

Taking a scientific approach to marketing to truly understand your customer

Brand engagement and personalisation
  • Using neurological testing to understand customer reactions to TV advertising
  • What are the main objectives to taking the marketing as a science approach?
  • How has a measurable marketing approach benefited Eurobet Italia so far?
  • Adapting advertising strategies in light of new findings
Alexis Grigoriadis, Director of Online Marketing, Eurobet Italia Srl
Jul 514:10
Conference pass

Diversity, Equality and inclusion: Cracking the millennial market

Keynotes

  • From Millennials to ‘Snowflakes’: How can organisational diversity attract new generations of customers?
  • The impact of diversity on risk, reputation, and revenue
  • The challenges of building a diverse business
  • The solutions: How are gaming companies overcoming these challenges?
Christina Thakor-Rankin, Founder, All-in Diversity Project
Jul 514:30
Conference pass

Panel Discussion: Successful omni-channel strategies that will work profitably with today’s connected customer

Keynotes
  • How should strategies be restructured to provide a seamless omni-channel experience?
  • How can companies gain a detailed 360-degree perspective of their customer’s habits?
  • What is the preferred betting experience of in-play betting and how can it be achieved?
  • Which new technologies are available that support omni-channel initiatives?

Moderator: Christina Thakor-Rankin, Founder, All-in Diversity Project
Sudeep Dalamal Ramnani, Chief Executive Officer and Co Founder, Sporty Bet
Kresimir Spajic, SVP, Hard Rock International
Alberto Eljarrat, Managing Director, Sportium Apuestas Deportivas Sa
Jul 515:00
Conference pass

Putting the need for speed at the heart of your mobile strategy

Keynotes
  • With so much choice, customers won't accept a bad mobile experience
  • What can creators do to ensure they stay ahead of the competition?
  • What factors should brands look at when considering speed?
Jul 515:20
Conference pass

Closing remarks

Keynotes
Christina Thakor-Rankin, Founder, All-in Diversity Project
Christina Thakor-Rankin, Founder, All-in Diversity Project
last published: 24/May/18 12:05 GMT