In the premium business conferences delegates from the corporate sector will hear what Europe’s most innovative companies are doing to re-evaluate their real estate portfolios, embrace future workplace technologies and learn how to attract, retain and develop their staff, in order to achieve improved productivity.

In the exhibition, attendees get to experience the latest solutions in enterprise mobility, real estate, modern workspace design and much more. Plus, visitors enjoy free seminars at the on-floor seminar theatre seminar theatre. 




David Roomes
Chief Medical Officer

Ashley Davis
Managing Director

David Burns
Chief Technology Officer

Mia Vanstraelen
HR Director




"Artificial Intelligence, robots and the gig economy, are transforming our traditional concepts of “work” and “jobs”. Work 2.0 is one of the ‘future of work’ conferences that you must attend, and I look forward to discussing our latest thinking on how organizations can change to thrive in the 4th industrial revolution."

George Zarkadakis, Digital Lead, Willis Towers Watson





Collaborative technology, Tuesday 24 April 2018



Chairman’s opening remarks

Tracy Hawkins

Leveraging workplace space and design to align people and culture

  • Why it is time to leverage your workplace as a tool to strengthen your business
  • The business case for investing in time and research to drive your transformation
  • Proven impact of workplace design on performance metrics: Communication and innovation
  • Spaces around the world that have empowered people and generated innovative ideas

Sudhir Saseedharan

Office 2.0: Using your workplace to reinforce your brand

  • The powerful relationship between brand, identity and office design
  • First steps to ensuring your brand it clearly communicated within your space
  • Living your brand not just decorating your office with it
  • How to manifest a brand in workplace design & workplace culture
  • Globalization: Global Brand vs local culture


Sponsor: Connecting your workforce: In the office, at home and on the go

  • Key drivers for offering your employees flexible working opportunities
  • Identifying the right communication tools for your business
  • Using digital tools to improve collaboration and enhance employee performance
  • Using real-time communication tools to reduce costs

Speed Networking


Networking break

Panel discussion

Panel discussion: Creating a workplace that will engage and connect a diverse workforce

  • What design methods should be considered to prepare for changing employee dynamics?
  • How can the workplace meet the needs of a diverse workforce with a range or work styles?
  • Supporting five generations at once: What facilities are needed to connect all?
  • What office layout will work best: Hubs, Open-Plan, Remote?

Nathaniel Barney, Global Building Design and Capital Projects Lead, Unilever

Sponsor: Unlocking the power of employee collaboration

  • Increasing employee productivity through seamless communication
  • Bringing your workforce together no matter where they are in the world
  • Identifying which capabilities to give to which employees and when?
  • Making the change without disrupting the business


Artificial intelligence: How is AI transforming the workplace?
George Zarkadakis, Digital Lead, Willis Towers Watson

Understanding and retaining your talent: How can we drive and measure engagement?
Jenny Thompson, Head of HR Technology and Finance,  Fidelity International

Offices that boost wellbeing: How do you implement wellbeing and engagement into your office?
Peter Terry, Head of Facilities, John Lewis Partnership

Gamification and its use in employee engagement
: How can games be used to sustain employee motivation and productivity?

Tim Ackermann, Global Head of Talent Acquisition and Experience, Lidl

Diversity: Creating the right conditions for all talent to thrive?
Sue Unerman, Head of Transformation, Mediacom

The offline to online transition
John Kerr, Property Director, Ladbrokes Coral

Networking Lunch


Richard Burton
Collaborative technology

Case study: Getting collaboration right for the entire workforce

  • Outline of the project: identifying technology needed for different work profiles
  • The results: what the study discovered about the needs of different profiles
  • Company response to the findings: How collaboration methods have changed
Collaborative technology

Sponsor: Using IOT for a better-connected office

  • How can IOT improve the way people interact with their workplace and each other?
  • What impact is the IOT having on the CRE industry?
  • Providing employees with up to date information about their surroundings
  • Looking at specific technologies that are available
  • What will be available in the office of the future?
Panel discussion
Collaborative technology

Panel: The rise of new ways of working and what it means for the office of 2030?

  • Why do organisations tend to struggle to accommodate new ways of working?
  • What needs to be put in place to supporting employees working alone in workstation?
  • what impact does activity based working have on office design?
  • Predictions for 2030: Will a physical environment be needed at all?


Ashley Davis
Collaborative technology

Case study: 5 Broadgate - Introducing a new era of technology for UBS

  • Setting a new standard based on ‘next generation’ services
  • Building the infrastructure: What was needed to get 5 Broadgate ready?
  • Implementing a significant upgrade and seamless migration of services without impacting business or damaging UBS’ reputation
  • Deploying an INS (intelligent network system) and its effect on the approach to program and commissioning of the building
Collaborative technology

Sponsor: Empowering the mobile workforce

  • The mobility vision: Increasing profits through productivity
  • The ROI for keeping employees connected when they are on the move
  • Communications for voice, video, data and collaboration
  • Overcoming the challenge of security: Secure connectivity everywhere

Afternoon networking break


Mia Vanstraelen
Collaborative technology

Gamification of learning: Leveraging gamification to drive NWOW

  • NWOW: New way of working requires ‘work is also fun’
  • What is enterprise gamification?
  • How to upgrade processes with gamification to drive efficiency and effectiveness.
  • Real life "gamification" examples from IBM's learning and knowledge management systems

Panel discussion
Collaborative technology

Panel: How can you best prepare your employees for digital transformation?

  • How can companies ensure that the employees are put at the heart of digital transformation?
  • How can you engage and involve employees in the decision-making process of new technology?
  • How can employees be educated to feel positive about new technology?
  • How can companies best manage the change in management structures, job roles and cultures?


Tim Loughton

An update from Parliament on mindfulness and its benefits in the workplace

David Roomes

 Leading in a post-truth world

What are the characteristics of resilient leaders? Observations on leadership from a 20-year career as a corporate medical director

End of conference


Work 2.0 After party

last published: 16/Feb/18 16:35

Collaborative technology, Wednesday 25 April 2018



Chairman’s opening remarks

Sonia Studer

Leveraging Diversity and inclusion as a business buy in

  • Building an inclusive culture and leveraging on employee differences when working together
  • Driving innovation and meet the needs of wide range of customers
  • Acting and engaging in an inclusive way within society and stakeholders across the entire value chain

Brady Pyle

Growing Out of This World Leaders:  A Perspective from NASA

  • NASA’s Philosophy and Model for Leadership Development
  • How Succession Development works at NASA
  • Current areas of emphasis, including Inclusive Leadership and Leaders as Coaches
  • Key role mentoring & networking play in the development strategy

Bruce Daisley

Work reinvented - surviving a world of work under pressure

  • Examining the impact of the modern way of working on our mind
  • The rise of exhaustion and other consequences of working longer and harder than ever before
  • Introduction to the science of the human mind and what it tells us about the way we should work
  • How can we, collectively and individually, improve our working lives?


Sponsor: The fourth industrial revolution and its impact on the future of real estate

  • Key drivers for offering your employees flexible working opportunities
  • Identifying the right communication tools for your business
  • Using digital tools to improve collaboration and enhance employee performance
  • Using real-time communication tools to reduce costs

Speed Networking


Networking break


Martin Wilckens
Collaborative technology

Innovation culture: a prerequisite for success in the digital age

  • How is digitization is driving markets, customer behavior and collaboration within companies?
  • To be successful in the digital age, innovation culture is a prerequisite and must be anchored throughout a company
  • Elements of innovation culture range from attitude of employees to rethinking go-to-market models
  • Deutsche Telekom is driving innovation culture at all levels, using a broad set of analogue as well as digital formats
James Collis
Collaborative technology

Driving digitalisation in the workplace and managing its impact on the organisation

  • Overcoming the challenge of change in a partnership-structured organisation
  • Examining the potential of digitalisation on employee productivity
  • Adapting the whole organisation to a new way of working and interacting
  • Preparing for the impact on firm culture during and after digital integration
Collaborative technology

Sponsor: Incorporating a team messaging platform into your workplace communications

  • Gathering your team’s conversations and keeping everyone in sync
  • The benefits of having your team’s conversations, in one place, wherever they go
  • The vision: Making work simpler, more enjoyable and more productive
  • Stay connected to each other with platform sync and notification


David Burns
Collaborative technology

Yell’s transformation story: Adapting to next generation technology

  • Setting the pace for the change: How did Yell decide what was right for the company?
  • Which technologies are having the greatest impact on the workplace and the way we work?
  • What have we learnt about the way technology has changed our customer’s experience to the way it could change our employees experience?
David Burns, Chief Technology Officer, Yell
Panel discussion
Collaborative technology

Panel: How can office technology meet the heightened expectations of the millennials?

  • How can companies ensure that the employees are put at the heart of digital transformation?
  • How can you engage and involve employees in the decision-making process of new technology?
  • How can employees be educated to feel positive about new technology?
  • How can companies best manage the change in management structures, job roles and cultures?

Networking Lunch


David Andrade
Collaborative technology

Creating the best technology teams for your busines

  • Engage and hire the best talent
  • Nurture the correct behaviours & build your own culture
  • Develop your people and teams, help them improve
  • Technologists love technology, make it something they are proud of
Collaborative technology

Sponsor: Implementing an ‘all in one’ platform to get work done

  • Connected digital tools to improve how your workforce collaborates
  • The business benefits of converging all work functions
  • Automated work processes to get things done faster
  • Using a mobile app to increase productivity even when ‘on the go’
Panel discussion
Collaborative technology

Panel: Next generation communication technology for the modern workplace

  • How can visualisation tools be used to support better communication?
  • How can businesses tailor collaboration methods to suit individual communication styles?
  • What is the role of social media in communication for office 2.0?
  • Latest developments in communication technology
Nicola Millard

Botman vs SuperAgent: Automation and the future of customer service

  • Customer service has always been at the forefront of automation - how is machine learning going to shape the future of service delivery?
  • What are the bots good at, and what do humans still excel at? What is the optimal balance?
  • What skills do our human agents need? Are they redundant, or do they need super powers?
  • What lessons can be learned that apply across all jobs?
last published: 16/Feb/18 16:35


Work 2.0 is two events: A world-class conference where business leaders from around the world meet; and, a unique work, wellbeing and office tech exhibition. To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.



Ina Luft
+44 (0)20 7092 1191


Luke Alexandrou
+44 (0)20 7092 1183


Lucy Nicholas
+44 (0)207 092 1094