AGENDA DAY 2

 

 

Work 2.0 day 2

Louise Cox Chester
08:45

Pre-conference mindfulness tune up

INTRODUCING THE WORKFORCE OF THE FUTURE

09:15

Chairman’s opening remarks

Déborah Duc
09:25

Adapting the workplace to empower a diverse workforce

 
  • Building an inclusive working environment for a broad range of demographics to come together
  • Understanding how and where diversity drives performance in the workplace
  • How has Nestle designed their offices to cater to a wide range of workstyles
  • Acting and engaging in an inclusive way within society and stakeholders across the entire value chain
Brady Pyle
09:45

Growing Out of This World Leaders:  A Perspective from NASA

 
  • NASA’s Philosophy and Model for Leadership Development
  • How Succession Development works at NASA
  • Current areas of emphasis, including Inclusive Leadership and Leaders as Coaches
  • Key role mentoring & networking play in the development strategy

 
Bruce Daisley
10:05

Work reinvented - surviving a world of work under pressure

 
  • Examining the impact of the modern way of working on our mind
  • The rise of exhaustion and other consequences of working longer and harder than ever before
  • Introduction to the science of the human mind and what it tells us about the way we should work
  • How can we, collectively and individually, improve our working lives?

 
10:25

Speed Networking

11:03

THE FUTURE WORKPLACE

DIGITAL TRANSFORMATION

THE ECONOMICS OF HEALTH

MANAGING EMPLOYEES THROUGH CHANGE

Real estate and space
11:10

How has facilities management evolved?

 
  • The role of facilities has dramatically changed in recent years: What predictions can be made for the next 10 years?
  • What has the changing demographic of the workforce meant for the facilities industry?
  • What will the increase of remote workers mean for FM?
  • How can Facility managers best adapt to workplace expectations?
Collaborative technology
11:10

Driving digitalisation in the workplace and managing its impact on the organisation

 
  • Overcoming the challenge of change in a partnership-structured organisation
  • Examining the potential of digitalisation on employee productivity
  • Adapting the whole organisation to a new way of working and interacting
  • Preparing for the impact on firm culture during and after digital integration
Wellness
11:10

Reframing the economic case for safety and wellbeing in business

 
  • How to become business savvy in health and why its so important 
  • Making the commercial case for health and wellbeing to the board: VOI vs ROI
  • Linking health and wellbeing with your organisation’s success
  • Implementing a strong health and wellbeing strategy to attract and retain the best talent for the business
People
11:10

The story of the Odeon integration and what it tells us about the new world of work

 
  • Introduction to the Odeon’s integration project: Bringing three companies together
  • How and why did the Odeon ensure that they fully included their employees in the change
  • What did the integration teach us about what employees now want?
  • Moving towards a democratic business: What the project taught us about effective leadership
Real estate and space
11:30

Positive partnership, what happens when FM, HR and Internal Comms collaborate on property strategy in a fast changing payments business

 
  • Redefining the workspace from a people perspective
  • Why HR are best positioned to help you with space requirement data
  • Partnering with an Internal Communications team on early engagement, a communications plan and multi-channel information sharing
  • Using feedback loops to continuously evolve agile workspace
  • Crystal Balls- automation, agile working- how this partnership helps plan for the future
Collaborative technology
11:30

Building resilience for your workforce in the age of digital distractions

 
  • How tech design makes us check our devices every five minutes
  • Latest neuroscience research on how tech rewires our brain
  • Negative effects of being ‘always on’: from stress to lose of focus and productivity
  • Why online multitasking doesn’t work
  • Case studies: how many money your company could save by being consciously digital
  • Best practice in managing time and space in the age of digital distractions
  • Recommendations for HR professionals
Wellness
11:30

Maintaining the wellbeing of flexible and remote workers

 
  • Dealing with the specific challenges facing us in the fourth industrial revolution
  • Understanding the challenges of being constantly connected, but never really connected
  • The ability to work flexibly creates an expectation to work flexibly, finding the balance
  • Addressing the challenges of the multigenerational workforce that are compounded by a modern flexible approach to working
  • Understanding and approaching the challenges, embracing modern technology and how simple education can go a long way
People
11:30

Preparing for the future workforce marketplace

 
  • How is our workforce changing and what is our future workforce?
  • Why is workforce planning important?
  • Agile – real-world workforce planning
  • Using data to make better decisions about your workforce
Real estate and space
11:50

The significant role location has to play in the workplace of tomorrow

 
  • Keeping pace with the newest employee expectations: What is important to them and why?
  • The effect of location on attracting top talent
  • Taking a longer-term view on office space investment in order to meet new demands
  • Popular office locations around the world
Lisa Akeroyd, Regional Managing Director, IWG
Collaborative technology
11:50

What do people really really need? Putting Dervin’s Sense-Making Methodology into Action to Design Future of Work #FOW

 
  • How do we know what our people need to design the workplace of the future and the enabling technologies?
  • Beware: People are capricious! Not all employees are the same. The same employee has different needs at different times!
  • How is Dervin’s Sense-Making Methodology put into action to create a set of personas to guide the future workplace design?
  • Deliberate practice: Deep listening to your people’s needs, dreams and pains. Co-create the future technologies that fit the hands of your people.
Wellness
11:50

Occupational health and wellbeing... why it matters

 
  • the public health agenda and what does it mean for employers
  • what is occupational health and wellbeing
  • Sickness absence management and wellbeing at Yorkshire Water.. what good looks like
  • the benefits and business case to support occupational health and wellbeing
People
11:50

Total reward rebels ‘with a cause’ - how companies have successfully rebelled to drive change

 
  • Why is it important to be rebellious and what will it do for your company and employee engagement?
  • Attaining tangible data to build your own business case for change
  • What have companies done to be rebellious? Examining case studies on various areas of reward such as performance management, wellbeing, pay, benefits and recognition
  • Tips to help you go back and immediately make a difference to your company

BUILDING CULTURE INTO THE WORKPLACE

SUPPORTING EMPLOYEES THROUGH DIGITAL TRANSFORMATION

SAFETY CULTURE

DIVERSITY AND INCLUSION

Real estate and space
12:10

Success factors for how you direct change to work differently

 
  • Assessment of the magnitude of the change
  • Monitor the change curve – plan and communicate effectively the change
  • Success factors and tips to drive the change
Collaborative technology
12:10

Adapting the office to suit a new range of work styles

 
  • Overview of the project: Why did Zalando need to change their environment?
  • How have new preferences in work style impacted the office layout?
  • The evolution of the desk: Introducing new desks to support new ways of working
  • Feedback: What have Zalando employees said about the transformation?
Wellness
12:10

Innovation in safety: A compelling case for change

 
  • Overview of the traditional safety paradigm and its impact on organisations
  • Problematic side effects of the traditional approach: Disengagement and disempowerment of people, increasing bureaucracy, loss of innovation and productivity
  • Introduction to safety differently and the paradigm shift in how organisations understand and manage safety
  • New and refocused safety practices and new roles for business leaders
People
12:10

Recruiting for diversity: Re-setting our view of the labour market to tap into the best talent

 
  • The world of education is changing fast how do we need to adapt as HR professionals?
  • Building your own pipelines and developing your own talent
  • How to tap into new talent pools to benefit your organisation
  • Building career pathways across your organisation

 
Real estate and space
12:30

Panel discussion: How can the physical working environment drive company culture?

  • Why is it important that the physical working environment expresses company vision and purpose?
  • What link does the office environment have on the way employees and clients perceive the companies?
  • How can office transformation be used to generate a change in company culture?
  • Is it worth the investment? What is the ROI of a strong company culture?
Collaborative technology
12:30

Panel: How can office technology meet the heightened expectations of the millennials?

 
  • How can companies ensure that the employees are put at the heart of digital transformation?
  • How can you engage and involve employees in the decision-making process of new technology?
  • How can employees be educated to feel positive about new technology?
  • How can companies best manage the change in management structures, job roles and cultures?
Wellness
12:30

Panel discussion: How should behavioural safety be approached in the workplace?

 
  • What are the advantages of a simple approach to safety which focuses on the human basic needs
  • Engaging employees in their safety: getting employees thinking about why they want to go home safe
  • Are businesses beginning to get a handle on changing employee attitudes?
  • Moving from compliance to behaviours: How to get the right balance

 
People
12:30

Panel discussion: Building the business case for diversity in the workplace

 
  • Why is diversity, now more than ever, important to achieve in the workplace?
  • How can diversity be made a priority when there are other big issues to deal with?
  • Are there strands of diversity that are easier to facilitate than others?
  • Examining the link between employee diversity and company innovation
13:00

Networking Lunch

DATA AND ANAYLTICS IN HEALTH

ENHANCING TALENT POTENTIAL

Wellness
14:00

Using predictive analytics to know you have an issue before you have an issue

 
  • Making the move from lagging to leading indicators of health and wellbeing
  • Providing proactive risk management and competitive advantage
  • Advanced reporting and improved decision making
  • Measuring exactly how healthy and resilient a workforce actually is and what you can do to improve that
People
14:00

Understanding performance and how it links to engagement and culture

 
  • Overview of Deutsche Bank’s performance study: Listening to what employees actually wanted
  • Key findings on setting expectations, providing feedback and accountability  
  • Realising the importance of more and better conversations when understanding performance
  • Looking to the future: How did the findings of the study shape Deutsche Bank’s approach towards performance?
Wellness
14:20

The impact of digitalisation on employee health and wellbeing

  • Impacts of Information Communication Technologies (ICT) on the Occupational Safety and Health of the workforce
  • Introducing a new kind of working life where we can work whenever, wherever.
  • In future, if these drivers continue we may expect to see the workforce increasingly being required to work ‘on-demand and on-call’
  • The potential of smart technology for gathering health data
People
14:20

Panel: How should companies be measuring performance in the new world of work?

 
  • Measuring innovation and creativity: Can numbers still capture performance?
  • How should companies change their goals and objectives to be relevant in the future of work?
  • How can employee improvement be measured?
  • How can HR make the most out of performance reviews?
  • What tools and technologies can help measure performance?
Nicola Millard
15:10

Botman vs SuperAgent: Automation and the future of customer service

  • Customer service has always been at the forefront of automation - how is machine learning going to shape the future of service delivery?
  • What are the bots good at, and what do humans still excel at? What is the optimal balance?
  • What skills do our human agents need? Are they redundant, or do they need super powers?
  • What lessons can be learned that apply across all jobs?
last published: 23/Apr/18 13:45 GMT

 

 

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Work 2.0 is two events: A world-class conference where business leaders from around the world meet; and, a unique work, wellbeing and office tech exhibition. To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.

 

TO PARTNER

Ina Luft
+44 (0)20 7092 1191
ina.luft@terrapinn.com

TO SPONSOR/EXHIBIT

Luke Alexandrou
+44 (0)20 7092 1183
luke.alexandrou@terrapinn.com

TO SPEAK

Lucy Nicholas
+44 (0)207 092 1094
lucy.nicholas@terrapinn.com