AGENDA DAY 1

 

Work 2.0 day 1

INTRODUCING THE WORKPLACE OF THE FUTURE

09:00

Chairman’s opening remarks

Nigel Baker
09:10

Work 2.0: The intersection of technology and real estate

 
  • Making the right investments by understanding how people work and operate
  • What is the potential of sensor technology in teaching us about how we use space?
  • Adapting workplace design and layout in light of a new understanding of space
  • How can we use artificial intelligence to forecast how people will use space in the future?

 
Tracy Hawkins
09:35

Leveraging workplace space and design to align people and culture

 
  • Why it is time to leverage your workplace as a tool to strengthen your business
  • The business case for investing in time and research to drive your transformation
  • Proven impact of workplace design on performance metrics: Communication and innovation
  • Spaces around the world that have empowered people and generated innovative ideas

 
10:00

Sponsor: Connecting your workforce: In the office, at home and on the go

 
  • Key drivers for offering your employees flexible working opportunities
  • Identifying the right communication tools for your business
  • Using digital tools to improve collaboration and enhance employee performance
  • Using real-time communication tools to reduce costs
10:20

Speed Networking

10:40

Networking break

Panel discussion
11:20

Panel discussion: Creating a workplace that will engage and connect a diverse workforce

 
  • What design methods should be considered to prepare for changing employee dynamics?
  • How can the workplace meet the needs of a diverse workforce with a range or work styles?
  • Supporting five generations at once: What facilities are needed to connect all?
  • What office layout will work best: Hubs, Open-Plan, Remote?

 
11:50

Sponsor: Unlocking the power of employee collaboration

 
  • Increasing employee productivity through seamless communication
  • Bringing your workforce together no matter where they are in the world
  • Identifying which capabilities to give to which employees and when?
  • Making the change without disrupting the business
12:10

Roundtables

Artificial intelligence: How is AI transforming the workplace?
George Zarkadakis, Digital Lead, Willis Towers Watson

Understanding and retaining your talent: How can we drive and measure engagement?
Jenny Thompson, Head of HR Technology and Finance,  Fidelity International

Offices that boost wellbeing: How do you implement wellbeing and engagement into your office?
Peter Terry, Head of Facilities, John Lewis Partnership

Gamification and its use in employee engagement
: How can games be used to sustain employee motivation and productivity?

Tim Ackermann, Global Head of Talent Acquisition and Experience, Lidl

Diversity: Creating the right conditions for all talent to thrive?
Sue Unerman, Head of Transformation, Mediacom

The offline to online transition
John Kerr, Property Director, Ladbrokes Coral
12:40

Networking Lunch

AGILE WORKPLACE DESIGN

COLLABORATION TOOLS AND TECHNOLOGY

CULTURE AND VALUES

PROMOTING POSITIVE HEALTH

Real estate and space
14:00

The function of novelty in the workspace: Creating effective high density spaces

 
  • Reinventing the call centre and designing an office defined by freedom
  • Reinforcing the employer brand by bringing the experience of the traveller to the workplace
  • Maintaining functionality and effectiveness in novelty workplaces
  • The philosophy and design process that is redefining work environments
Collaborative technology
14:00

Case study: Getting collaboration right for the entire workforce

 
  • Outline of the project: identifying technology needed for different work profiles
  • The results: what the study discovered about the needs of different profiles
  • Company response to the findings: How collaboration methods have changed
People
14:00

Building a culture of inclusivity at Blackrock

 
  • What does inclusion mean to Blackrock and why is it so important?
  • How have Blackrock incorporated storytelling into their people management?
  • Feedback from employees on their experience of sharing in the workplace
  • The impact of an inclusive culture on a company like Blackrock
Wellness
14:00

Promoting a positive health and wellbeing culture

 
  • Thriving for sustainable high performance through health and wellbeing: Enabling body and mind change
  • How the future of health at work goes beyond just the prevention of illness
  • Taking a proactive approach to allow opportunities for involvement of the workforce in all elements of health and wellbeing
  • Monitoring and tracking employee and company progress
Real estate and space
14:20

Sponsor: Making agility a priority in workplace design of today and tomorrow

 
  • Transformation to a fluid and permeable space that encourages interaction
  • Creating workspaces that will support individuals working in isolation as well as more agile settings
  • How can workplace design accommodate multiple ways of working at once
  • Developing physical spaces as open and flexible as the digital spaces they work in
Collaborative technology
14:20

Sponsor: Using IOT for a better-connected office

 
  • How can IOT improve the way people interact with their workplace and each other?
  • What impact is the IOT having on the CRE industry?
  • Providing employees with up to date information about their surroundings
  • Looking at specific technologies that are available
  • What will be available in the office of the future?
People
14:20

Sponsor: Harnessing the power of technology to support the next generation of talent

 
  • What is the use of data in the new world of HR?
  • Using AI to source big data and predictive analytics to create opportunities within recruitment
  • How is the workforce of the future going to be different from today
  • Embracing digital tools to deliver competitive talent and business advantage
Wellness
14:20

Sponsor: How to go above and beyond with your wellbeing strategy

 
  • Workplace wellness in the mid to long term
  • The importance of an agile wellbeing programme that can be adapted to different cultures and values
  • Overcoming the challenge of measuring the impact of wellbeing on the bottom line
  • Taking a holistic approach: Programmes for the whole organisation
Real estate and space
14:40

Panel: Creating effective workplaces during times of hypergrowth

 
  • Making agility a reality in short time scales: Planning from design to construction
  • How can you collaborate with other departments to get the space you need quickly?
  • How can companies experiencing hypergrowth create spaces that accommodate flexibility?
  • Overcoming the cost factor: Building quickly within a budget
Collaborative technology
14:40

Panel: The rise of new ways of working and what it means for the office of 2030?

 
  • Why do organisations tend to struggle to accommodate new ways of working?
  • What needs to be put in place to supporting employees working alone in workstation?
  • what impact does activity based working have on office design?
  • Predictions for 2030: Will a physical environment be needed at all?
People
14:40

Panel: Sustaining a positive company culture through turbulent times

 
  • Why is it so important that organisations have a clear purpose and values?
  • When do companies need cultural interventions and how should these be led?
  • How must organisations equip themselves for a future of even further change?
Wellness
14:40

Panel: What can companies put in place to promote good mental health? 

 
  • How can organisations ensure that their employees enjoy work rather than endure?
  • The pros and cons of integrating exercise into company culture
  • How can companies connect employees with similar interests?
  • Mental health and mental wellbeing – is there a difference?
  • Creating spaces for people to go to nurture their mental health

 

BEYOND SPACE

NEXT GENERATION WORKPLACE TECHNOLOGY

MOTIVATION AND PURPOSE

INNOVATION IN HEALTH TECHNOLOGY

Real estate and space
15:10

Occupant-Orientated Smart building design and its role in Nokia’s workplace strategy

 
  • How has the evolution of flexible working and open design impacted how occupants use space and building management?
  • Implementing 4 occupant orientated smart building pilots on 4 different sites
  • Delivering the ability for occupants to find desks, support spaces and meeting rooms in real time
  • The results: Supporting not just workplace strategy for sqm and type of spaces needed but strategies for workplace design evolution and energy management
Collaborative technology
15:10

Case study: 5 Broadgate - Introducing a new era of technology for UBS

 
  • Setting a new standard based on ‘next generation’ services
  • Building the infrastructure: What was needed to get 5 Broadgate ready?
  • Implementing a significant upgrade and seamless migration of services without impacting business or damaging UBS’ reputation
  • Deploying an INS (intelligent network system) and its effect on the approach to program and commissioning of the building
People
15:10

Delivering an exceptional employee experience

 
  • Gaining a deeper understanding of what drives your employee
  • The importance of motivation in getting your workforce to achieve their best
  • Create experiences and communications that shift performance across the board
  • The secret behind making your staff thrive at work everyday
Wellness
15:10

Using VR to understand mental health

 
  • How are Thames Water using innovative technology to help employees understand mental health?
  • The reasons behind investing in VR to support our health and strategy
  • How VR can teach managers to spot signs of depression and anxiety
  • The results: What changes has the company seen since using this new technology?
Real estate and space
15:30

Sponsor: Sound environments for a healthier, more productive workforce

 
  • Providing the space for intelligent work: why variety is important
  • How can we minimise sound disruption in an open plan office?
  • How can acoustic design be implemented to support different types of working?
  • Building the business case for acoustic design: Major business benefits
  • How can sound effect an employee’s mental health?
Collaborative technology
15:30

Sponsor: Empowering the mobile workforce

 
  • The mobility vision: Increasing profits through productivity
  • The ROI for keeping employees connected when they are on the move
  • Communications for voice, video, data and collaboration
  • Overcoming the challenge of security: Secure connectivity everywhere
People
15:30

Sponsor: Embracing CX methodologies to improve employee experience

 
  • Begin with needs-based segmentation: Grouping employees based on their wants and needs
  • Design your employee experience based on their drives and needs
  • Creating a journey map to identify key stages in the employee journe
  • Outlining the desired outcome for employee and company
Wellness
15:30

Sponsor: Using wearable technology to improve your employees’ health and your bottom line

 
  • Flexible, scalable solutions to fit your budget and improve the health of your employees
  • Implementing an easy-to-use and integrated platform to help employees reach their wellness goals
  • Measure progress over time with validated data
  • Results from case studies around the world
15:50

Afternoon networking break

THE EFFECT OF OFFICE DESIGN ON BRAND

DIGITALISING YOUR EMPLOYEE EXPERIENCE

THE WAR FOR TALENT

MINDFULNESS

Real estate and space
16:30

Creating a workplace experience that will enhance the power of your brand

 
  • Changes in communication that are needed to embrace the new ways of working
  • Creating an environment that lifts the internal culture of the company
  • Combining digital and physical tools to bring one workplace experience to life
  • How did we get here? Lessons learnt and guiding principles from Adidas
Collaborative technology
16:30

Gamification of learning: Leveraging gamification to drive NWOW

 
  • NWOW: New way of working requires ‘work is also fun’
  • What is enterprise gamification?
  • How to upgrade processes with gamification to drive efficiency and effectiveness.
  • Real life "gamification" examples from IBM's learning and knowledge management systems

 
People
16:30

Building a successful employer brand during times of change

 
  • The vision: Who were we and what did we need to become?
  • Establishing company culture and values and linking them to our employer brand
  • Enabling change and transformation at every level
  • Mistakes made along the way and lessons learnt
Wellness
16:30

Embedding mindfulness practice into a wide company culture

 
  • Introducing mindfulness in a safe and authentic way
  • Examining the feedback from HSBC employees: Who were interested in the programme and for which reasons?
  • Keeping it sustainable: In which ways are HSBC ensuring that mindfulness is provided in a sustainable way?
  • Getting senior management to drive the movement forward
  • Looking towards the future: What does HSBC have on the horizon for mindfulness in the workplace?
Real estate and space
16:50

Panel: What role does office location have on attracting the employee of tomorrow?

 
  • What are the most important factors that companies consider when deciding on their next office location?
  • How do these factors evolve around the world?
  • Where are the new global hubs that companies or looking at?
  • How can office location not only motivate existing staff but aid in recruitment?
  • What are you looking for? Interpreting data before deciding on a move

 
Tahera Hammond, Global Head of Workplace, Investec Asset Management
Collaborative technology
16:50

Panel: How can you best prepare your employees for digital transformation?

 
  • How can companies ensure that the employees are put at the heart of digital transformation?
  • How can you engage and involve employees in the decision-making process of new technology?
  • How can employees be educated to feel positive about new technology?
  • How can companies best manage the change in management structures, job roles and cultures?
People
16:50

Panel: Preparing your company for the future: How should organisations attract tomorrow’s top talent?

 
  • What does the millennial and gen z expect from their employer that is unique from previous generations?
  • What can companies do to strengthen their employer brand?
  • Enhancing the candidate experience: How can companies provide a positive experience, even when the candidate is unsuccessful?
  • How can hiring managers be supported when making the final decision?

 
Wellness
16:50

Panel: Mindfulness and its impact on the bottom line: Building the business case

 
  • What do studies tell us about the impact of mindfulness on corporations?
  • What is the evidence behind mindfulness and employee creativity and collaboration?
  • Which companies have incorporated mindfulness into their strategies and what have the results been?
  • Should mindfulness be encouraged business-wide or only for certain groups/workers?

THE FUTURE OF WORKPLACE WELLBEING

Tim Loughton
17:20

An update from Parliament on mindfulness and its benefits in the workplace

David Roomes
17:40

 Leading in a post-truth world

What are the characteristics of resilient leaders? Observations on leadership from a 20-year career as a corporate medical director
 
18:00

End of conference

18:15

Work 2.0 After party

last published: 16/Jan/18 14:05 GMT
 
 
 
 

   

Work 2.0 is two events: A world-class conference where business leaders from around the world meet; and, a unique work, wellbeing and office tech exhibition. To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.

 

TO PARTNER

Ina Luft
+44 (0)20 7092 1191
ina.luft@terrapinn.com

TO SPONSOR/EXHIBIT

Luke Alexandrou
+44 (0)20 7092 1183
luke.alexandrou@terrapinn.com

TO SPEAK

Lucy Nicholas
+44 (0)207 092 1094
lucy.nicholas@terrapinn.com