CONFERENCE AGENDA DAY 2

 

Travel Tech 2018 Day 2

AVIATION IN A NEW AGE

10:45

Networking refreshments

11:20 Streams begin: attendees can visit any of the conferences below

LEISURE DISTRIBUTION: ACTIVITIES & PACKAGES

TRAVEL TECH 1
11:20

Tours and activities: transported to online distribution

  • Leveraging the internet to increase sales
  • Assessing search, booking and reservation technology
  • Listing tours and activities across multiple distribution channels
  • Increasing pre-arrival bookings with a digitised inventory and capabilities
  • Launching effective marketing and exposure strategies for global reach
TRAVEL TECH 1
11:40

Generating personalised packages: the new normal

  • Reacting to ‘emphasis on experience’ demand
  • Providing access to thrilling and transformational experiences at destinations
  • Securing bookings and reservations with a more personalised experience
  • Composing packages to meet individual needs and consider wider demographic shifts: independent travellers, families, high adventure seekers and wellness based travel
TRAVEL TECH 1
12:00

The new reality of retail: enhancing the customer experience with ancillaries

  • Knowing what customers expect and want, before they do with analytics and AI
  • Generating the optimum mix of product and price
  • Predicting what customers will need and want, add ons and ancillary products
  • Implementing innovative ways for delivering value
  • Successfully tapping into the 'second wallet' for impulse, luxurious purposes
  • Responding to enhanced customer economic intuition
round tables
12:20

Roundtables

4. Travel technology demand build-up within the Middle East
Maamoun Alotaibi

Maamoun Alotaibi, Regional General Manager, Middle East, Africa and India, DCS Plus

5. Personalisation powered by AI, supported by Data Mgmt. Platform, & new generation CMS
Youvraj Seeam

Youvraj Seeam, E-Sales & Product Manager, Commercial (E-Commerce), Air Mauritius Ltd

INTEGRATED HOSPITALITY TECH

TRAVEL TECH 1
14:30

Panel: Exceptional execution and experience with emerging tech

  • Exploring the emerging technology disrupting hoteliers in 2019 and beyond
  • Complementing human capital with automated technology
  • Integrating new systems and processes smoothly without disrupting CXo Check in and out, order room service, book activities and tours without human interaction
  • What are the outperformers revolutionising and disrupting hotel tech: balancing cost with profit
TRAVEL TECH 2
15:00

A customised stay: meeting expectations and reaching individualism

  • Incorporating personalisation technology to hotel infrastructure
  • Offering customised services to guests to foster brand loyalty
  • Inspecting customer-profiling data to preempt consumer choices before check in
  • Evaluating further business opportunity: effective up-selling, ancillary offering and conversion

EXPERIENCING TECHNOLOGY IN LUXURY

TRAVEL TECH 1
15:30

Checking in corporate clients: broadening business betterment

  • Encouraging the corporate market to utilise hotels for business travel and corporate facilities
  • Fitting out lounges and meeting spaces with state of the art tech
  • Enabling maximum productivity with multimedia facilities
  • Capiltalising on the ‘bleisure’ market: blending the business and leisure experience
  • Knowing what technology amenities business executives expect
17:00

End of conference day two

last published: 12/Nov/18 11:25 GMT